Autonomous commercial, operational and profit and loss account management, with the objective of excellence in Customer Service and Turnover and financial results.

Outsourcing company operating in the automotive and motorcycle sector mainly in the after-sales area and specialized in the Collision area.Consultancy in the areas of;- After-Sales, Commercial and Administration / Management. - Collision Center.- Claims, technical and other reports. Add value, capacity, developing and increasing global Business Volume. Qualitative improvement in the evaluation of your customers and qualitative of the services provided and goods sold. Strategic management approach, definition and implementation of objective solutions, ratios, operational, financial and management indicators. Monitoring and control of KPI and KSI.

Accumulating... Autonomous management of the Collision Center (Centralized by GRUPO SGS CAR, Lda in Palmela, Montijo, Almada, Vila Amelia) official for the Brands representing Honda, Kia, Skoda, Fiat, Fiat Pro, Lancia, Alfa Romeo, Mitsubishi , Volvo, Mercedes, Mazda, Ford and MULTIMARCAS with agreements with Insurance Companies and Platforms. Analysis and control Billing, Budgets, in Progress, Stocks, Margins, etc... Complete management of human resources, hiring, terminations and dismissals. Ensure, monitor and control operation, operations, teams and operational and financial results. Determine objectives, strategies, policies and incentive programs. Prepare and manage budgets, control costs and ensure the efficient use of resources. Monitor and evaluate the performance of the Collision Center / Company, technicians / production and satisfaction / final quality.

Accumulating... BUSINESS GROUP / DEALERSHIP representative of premium, reputable and high-volume brands in automotive commerce and repair. Present in several cities in the District of Setúbal. Global support for Direction and Management and control at the level of the group of companies from the areas of after-sales, collision, new and used sales. In accounting analysis at an analytical and operational level, management of agreements and new projects, such as negotiating contracts with major suppliers, importers / represented brands. Presentation of operational results, Annual Management Report and group accounts.

Management of all After Sales autonomously, ensuring high levels of customer satisfaction and quality work. Manage the analytical exploration account and budgets. Human resources management. Control and implement action plans to ensure the best levels of management of the parts warehouse, workshops and technicians' performance. Ensure the objectives of financial profitability and complete customer satisfaction, managing complaints as an opportunity to build customer loyalty, compliance with the standards of the Brands it represents (Honda, Kia, Skoda, Fiat, Lancia, Alfa Romeo, Mitsubishi, Volvo, Mercedes). - SOONDA SA (Montijo, Palmela) | GRUPO SGS CAR, Lda (Palmela, Montijo, Almada, Portalegre)

Management of resources and operating accounts, ensuring the quality standards of the store and workshop and managing human resources to improve quality and customer service. Implement actions and campaigns increasing sales flow, business volume and increasing net margin. -NORAUTO PORTUGAL – Alfragide and Montijo Centers

Management of all After Sales autonomously (workshops, collision and parts), ensuring financial profitability and optimizing the operation of the workshop, achieving the level of productivity and efficiency. Implement distribution channels for original parts to other market operators. Investments and planning, monetization of resources. Volume agreements, development of market objectives, campaigns, customer satisfaction, complaints. Implementation of operating and operational methodology and organization. Ensure normal compliance with the standards and standards of the Brands it represents. - Automotive trade and repair - FORD brand

Management of all After Sales autonomously, ensuring profitability and improving the productivity and efficiency of technicians and interventions. Implement new concession with the Suzuki brand. Improve the levels of compliance with the standards of the Brands it represents. - Automotive sales and repair, MITSUBISHI, ROVER, LAND ROVER and SUZUKI brands