• Responsible for cultivating strong relationships with loan officers, closing attorneys, general contractors and other professionals needed to assist in seamless and successful real estate transactions.• Continuously analyze market trends, conditions, and activities to accurately advise clients and create comparative market analysis, contracts, list properties, and market properties via social media and mail.• Effectively communicate with prospective sellers/buyers within the Georgia area as well as perceptivecustomers out of state via phone, text, and email to view, sale, and purchase real property.• First sale completed within first 90 days and listing sold within 100 days after becoming an agent.Closed over $1 million in sales during first year in position.• Virtual assisting agents by writing contracts, showing properties, managing closings, and attending closing.

• Commendable proficiency in fiscal management of organization, specializing in training development and program management, including performance assessments, organizational interventions, facilitation, training design and delivery of content for various audiences: individual, corporate and academic sectors• Support all area business, sales and operational initiatives to drive process improvement • Facilitated training for novice and tenured sales staff, including new sectors, include research trends and best practices• Responsible for fiscal management of premier clients totaling 200K+ annually • Interface and maintain strong relationships with established clients, expanding scope of projects, understand changing customer needs, and working to ensure proper client needs are fulfilled

• Responded to customer inquiries via phone regarding merchandise• Responsible for monitoring and tracking distribution, totally $30K+ monthly• Assigned schedules according to the store’s forecasted volume, particularly, during inventory and audit sweeps• Combine produced to validate quality and quantity• Processed new shipments and scanned new inventory system, monitory stores sales ratio• Further branded store by assisting floor setup and changes• Exceeded credit marketing goals by signing up customers for credit lines and incepting accessories challenges sales to heighten revenue stream

• Interfaced and service thousands of customers on a daily basis at Hartsfield-Jackson Airport• Responsible for the operations of incepting and closing retails stores within the Airport• Maintained accurate records of inventory and monitored success rate on an hourly basis• Orchestrated window displays to garner interest and increase sales, while targeting specific-based audience, according to monthly sales focus

• Interfaced with customer regarding varying inquiries• Focused on 1st Contact Resolution during each interface• Proven ability to deter escalations and remedying situation• Researched and investigated customer complaints to lessen repeat • Handled returns, money orders, Western Union and other cash marketing payments, totaling 100K+ dollars on a monthly basis• Assisted customers with store charge accounts

• Opened, closed, managed, the law-a-way process, including processing lay-a-way payments• Handled large cash draws, including handling, daily cash drops• Maintained records to order and re-shelve inventory