Emanuela Serpi

Emanuela Serpi Email and Phone Number

Consultant @ Blueprint Technologies
Redmond, WA, US
Emanuela Serpi's Location
Redmond, Washington, United States, United States
Emanuela Serpi's Contact Details

Emanuela Serpi work email

Emanuela Serpi personal email

n/a

Emanuela Serpi phone numbers

About Emanuela Serpi

Emanuela Serpi is a Consultant at Blueprint Technologies.

Emanuela Serpi's Current Company Details
Blueprint Technologies

Blueprint Technologies

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Consultant
Redmond, WA, US
Employees:
3
Emanuela Serpi Work Experience Details
  • Blueprint Technologies
    Consultant
    Blueprint Technologies
    Redmond, Wa, Us
    View
  • Blueprint Technologies
    Consultant
    Blueprint Technologies Mar 2018 - Present
    Bellevue, Wa
    Fraud Specialist• Managed sensitive customer account information• Developed in-depth knowledge about fraud and related issues• Learned how to make good judgement calls when operating with limited information• Attended feedback sessions to improve quality of service and floor knowledge
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  • Blueprint Technologies
    Consultant
    Blueprint Technologies Aug 2016 - Mar 2018
    Bellevue, Wa
    Customer service representative for a video game company, managing account and billing requests.Customer Service Representative• Provided efficient Customer Service for a gaming company in both Italian and English• Managed sensitive customer account information• Learned how to make good judgement calls when operating with limited information• Attended feedback sessions to improve quality of service and floor knowledgeBilling Specialist• Worked to resolve Customer queries about various purchases• Used Ingenico to check transaction status• Processed refunds
    View
  • Green Tomatoes Llc
    Co-Owner
    Green Tomatoes Llc Mar 2011 - Present
    Redmond, Wa
    IT, Software Development & Testing, Consulting Services.
    View
  • Sensoria Inc
    Senior Consultant
    Sensoria Inc Sep 2015 - Jul 2016
    Redmond, Wa
    Software testing, localization, feature design for Sensoria Run App and Website.
    View
  • Pactera
    Localization Specialist
    Pactera Sep 2014 - Jun 2015
    Redmond, Wa
    Localization testing, semantic tagging and other related activities for Microsoft Cortana
    View
  • Oil & Vinegar
    Retail Sales
    Oil & Vinegar Sep 2007 - Jun 2009
    Bellevue, Wa
    View
  • Atos
    Consultant
    Atos Apr 1995 - Feb 2005
    Turin Area, Italy
    Software consultant at key customer accounts in different industries such as: automotive, telecommunications, food, media and banking.
    View

Emanuela Serpi Education Details

Frequently Asked Questions about Emanuela Serpi

What company does Emanuela Serpi work for?

Emanuela Serpi works for Blueprint Technologies

What is Emanuela Serpi's role at the current company?

Emanuela Serpi's current role is Consultant.

What is Emanuela Serpi's email address?

Emanuela Serpi's email address is em****@****era.com

What is Emanuela Serpi's direct phone number?

Emanuela Serpi's direct phone number is 170494*****

What schools did Emanuela Serpi attend?

Emanuela Serpi attended Università Degli Studi Di Torino.

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