Emanuela Gris is a Salesforce Senior Customer Success Manager at Isobar Switzerland. She possess expertise in program management, management consulting, strategy, pmo, project management and 20 more skills. She is proficient in Spanish, German and French. Colleagues describe her as "I had the pleasure of working closely with Emanuela during our collaboration with Merkle. Emanuela's proactive approach and structured communication style ensured that our projects ran smoothly from start to finish. With her 360-degree view of each project, she consistently provided valuable insights and solutions, guaranteeing their success. Emanuela's dedication to our account was evident in her availability and responsiveness to any request. Whether it was addressing concerns or presenting new services, she was always there to support us. Working with Emanuela on a daily basis was not only efficient but also enjoyable, thanks to her professionalism and pleasant demeanor. I highly recommend Emanuela who is not only proficient but also a pleasure to work with. She brings a unique blend of expertise and enthusiasm to every project she undertakes, making her an invaluable asset to any team." and "I wholeheartedly recommend Emanuela for any management role requiring a highly experienced and versatile professional. During our time working together at Isobar, I consistently witnessed her exceptional ability to thrive in diverse client environments and deliver impactful results. Her impressive consulting career spanning over 20 years, clearly allowed her to collect extensive experience across various service lines and industries. As a Senior Customer Success Manager for Salesforce at Isobar Emanuela demonstrated leadership and insight in delivering customer solutions for prominent global and Swiss players in diverse sectors, ensuring optimal effectiveness in marketing, development, and service efforts. As a former colleague, I can certify that her attitude and support for client success extends beyond recent positions: at Teleperformance, she dedicated three years to consulting on Predictive Analytics, specifically focusing on employee experience rather than client experience. Her contributions included developing predictive solutions for employee performance and satisfaction and aligning them with business objectives. Throughout her previous experience at Deloitte, her exceptional program governance skills emerged consistently, as she has successfully managed multi-million-euro Enterprise and IT Transformation Programs for leading companies in complex industries like Exhibitions, Cruises, and Multiutilities, addressing various B2B, B2C, and operational challenges. In summary, Emanuela's attitude to new and complex challenges also throughout timezones, her attention to client and team needs, underlying quality and compliance, and her diverse experience, combined with her proven track record of success in complex projects and strong client relationship management skills, make her a valuable asset. I highly recommend her for any management opportunity, especially where complexity and new solutions are involved."