Emanuel-David M. Email & Phone Number

• Revitalized infrastructure to align with modern standards, integrating secure CI/CD practices• Resolved privacy issues related to data structure and management• Played an active role in UI/UX development• Utilized diverse technologies such as React, NextJS, CSS, Figma, NodeJS, AWS services, TypeScript, StripeAPI, Chakra UI, and more for holistic product development• Built and launched a platform utilizing the Shopify GraphQL API as a backend with a NextJS frontend,progressing to a full Shopify launch

United Kingdom

• Significantly improved loading times of the company website by 10s per page load by reducing the JavaScript package payload• Developed dynamic web applications using React, NextJS, Node.js, and TypeScript• Collaborated effectively in an Agile environment, adapting to evolving project paradigms• Implemented a payment system, asset transfers, and translations in unexplored Web3 area• Created a real-time browser game and conducted end-to-end testing using Alpha-stage libraries• Promoted to L2 Frontend Engineer, contributing valuable insights on interface decisions, data security, and privacy

• Collaborated on application features for buying and managing event tickets, ensuring smooth user experience.• Developed a real-time chat application and added social media features to enhance engagement with users. • Contributed to enhancing user experience and product advertising pages, resulting in increased conversion rates.• Implemented website design using React Native and React for seamless integration across web and mobile platforms.• Played a key role in creating an efficient CI/CD pipeline to streamline the development process.Volunteering role

Chosen from more than 1000 applicants, I joined the School of Code to gain knowledge about professional web development. I learned the Agile way of working and I'm using it from now on in all of my future projects! A normal day had a morning standup, pair programming on almost all tasks, mid-day meeting, with more pair programming until the end of day retrospective. Every week had a hackathon, each of them being really fun and amazing learning times.I wrote code in JavaScript, gaining experience also with Express.js, Next.Js, React, Jest, Cypress, Unit testing procedures, Visual Studio Code, Git, GitHub, Jira, Trello, Canva Pro, HTML, CSS, TailwindCSS, ChakraUi, Node.Js, NPM, NVM, JSX, PostgreSQL, MySQL, AWS IAM, AWS Serverless, Terraform, AWS Amplify, Heroku servers with Heroku databases, Netlify, Nodemon, Dotenv, different APIs, Axios, CI/CD, AWS DynamoDb, Docker and many others!

Wembley, England, United Kingdom

I'm providing technical support for multiple ISP products, more specifically DSL, FTTC and FTTP fibre broadband, mobile and landline, while using multiple CRM's to access, process and modify sensitive information under GDPR, providing first line support in troubleshooting issues related to the previous mentioned products using tools for escalating issues which cannot be solved under first line support.

Wembley, England, United Kingdom

Personalized the experience of every customer while purchasing any products from the company, tailoring any order for special occasions as the customer required it, used multiple CRM's to access, process and modify sensitive information under GDPR, proceeded with placing orders, taking payments, handling complaints, setting the delivery for any product using a specialized software.

Wembley, England, United Kingdom

Provided support for IT solutions, mainly PC's and mobile devices using Windows, Android and iOS, kept a log of all procedures initialized, resolved any problems with the aforementioned devices, be it software or hardware, including errors while updating or recovering partitions, made sure the systems were up to date, the applications were up to date, proceeded to reinstall operating systems if needed and to license them accordingly, troubleshooted other hardware such as printers or security cameras, checked and updated the security of the computers and Android devices, made sure the receipt printing devices were working properly and reporting any security problems or bugs that appeared on the company's server and/or website.

London, England, United Kingdom

Worked as a shop assistant, where I assisted with checking out the devices which were brought in, making sure the stock was in order, kept everything neat.

Bucharest, Romania

Provided technical support for mobile devices, mainly smartphones and tablets, for a major American ISP.I used multiple CRM's to access and modify sensitive data, handled any GDPR requests, complaints, resolved issues including but not limited to mobile operating software issues, sim card issues, networking problems, coverage problems, hardware faults, system errors preventing the normal usage of the devices, price plan problems limiting the usage of the customer's data and/or voice services, general software maintenance and setting up different devices.

Bucharest, Romania

Provided technical support for inbound calls or chats, for multiple anti-virus endpoint solutions.Used Cisco CRM Tools, multiple company owned platforms in which I accessed and modified sensitive data, used different text chat platforms, Zednesk.Provided assistance in answering queries about the products, resolving issues caused by 3rd party applications which interfered with the anti-virus, assisted with any anti-virus problem, including but not limited to bugs, compatibility issues, networking issues, database connectivity errors, different programming code errors, malware and ransomware issues, emergency recovery of the product and/or operating system which used the anti-virus we provided

Education record

Diploma De Bacalaureat, Mathematics And Computer Science