Emanuele Vitale

Emanuele Vitale Email and Phone Number

Energy and Utilities – Executive Client Director @ Lutech
Rome, IT
Emanuele Vitale's Location
Rome, Latium, Italy, Italy
Emanuele Vitale's Contact Details

Emanuele Vitale personal email

About Emanuele Vitale

Direttore Major Clients Utilities.Direttore di Mercato Energy, Utilities con l’obiettivo di sviluppare nuove offerte, asset e value proposition in ottica Digital Trasformation con focus su soluzioni innovative ICT, Smart e Internet Of Things.Direttore della Digital Trasformation dell'offerta del Customer Service con l’obiettivo di evolvere l’offerta tradizionale verso canali digitali automatici e innovativi “non voice”.Senior Management Consulting sia in progetti di Consulenza Direzionele che di IT Trasformation.Direttore di progetti finanziati.Aree di competenza- Digital trasformation: progettazione, implementazione e disegno integrato Business-ICT;- Ideazione e business implementation di soluzioni digital orientate al Cliente;- Project & Program Management, Profit & Loss progetti- Customer Operations - Customer Experience, Enhanceemnt ed Engagement- Strategia e implementazione dei modelli di relazione col Cliente- Analisi e reingegnerizzazione processi di business- Business Process Outsourcing (Contact Center, Sales e BPO)- Gestione delle risorse umane, recruiting, staffing, crescita, formazione e counseling- Smart Cities, Smart Buildings e Smart Mobility

Emanuele Vitale's Current Company Details
Lutech

Lutech

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Energy and Utilities – Executive Client Director
Rome, IT
Website:
lutech.it
Employees:
3930
Emanuele Vitale Work Experience Details
  • Lutech
    Energy And Utilities – Executive Client Director
    Lutech
    Rome, It
    View
  • Lutech
    Energy&Utilities – Executive Client Director
    Lutech Jan 2021 - Present
    Roma
    View
  • 20Mq Design & Derivati
    Ceo - Cdo - Equity Partner
    20Mq Design & Derivati Apr 2011 - Present
    Rome Area, Italy
    Equity partner di 20MQ Design&Derivati con responsabilità ICT, Organizzazione, Finance.
    View
  • Soft Strategy
    Energy & Utilities Director - Chief Digital Officier
    Soft Strategy Oct 2014 - Jan 2021
    Rome Area, Italy
    Direttore di Mercato Energy & Finance in Soft Startegy con l’obiettivo di sviluppare nuove offerte, asset e value proposition in ottica Digital Trasformation con focus su soluzioni innovative ICT, Smart e Internet Of Things.Direttore della Digital Trasformation e della nuova offerta del Customer Service con l’obiettivo di evolvere l’offerta tradizionale verso canali digitali automatici e innovativi “non voice”.
    View
  • Accenture
    Senior Manager Accenture Consulting - Customer Operations - Crm Lead
    Accenture Jan 2000 - Sep 2014
    Rome Area, Italy
    Responsabile progetti per imprese operanti nel settore della Pubblica Amministrazione, delle Telecomunicazioni (fisso, mobile e dati) e delle Risorse Energetiche di: - Management Consulting per l’analisi e revisione dei Processi di Business di Customer Service, Requisiti di Business, Demand, Organizzazione Aziendale e Gestione Clienti (caring, biling, sales, credit);- Digital per l’analisi, la progettazione e la realizzazione di Sistemi di CRM, KM, web trouble ticketing, analytics… Show more Responsabile progetti per imprese operanti nel settore della Pubblica Amministrazione, delle Telecomunicazioni (fisso, mobile e dati) e delle Risorse Energetiche di: - Management Consulting per l’analisi e revisione dei Processi di Business di Customer Service, Requisiti di Business, Demand, Organizzazione Aziendale e Gestione Clienti (caring, biling, sales, credit);- Digital per l’analisi, la progettazione e la realizzazione di Sistemi di CRM, KM, web trouble ticketing, analytics, campaign management...; Show less
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  • Unilever
    It Support Direzione Commerciale
    Unilever Sep 1999 - Feb 2000
    Commercial IT support
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  • Club Med
    Istruttore Tennis
    Club Med Jul 1994 - Aug 1996
    View

Emanuele Vitale Skills

Customer Experience Crm Business Transformation Organizational Design Project Management Digital Media Organizational Reengineering Business Process Strategia Digitale Program Management Open Innovation Resource Coordination Multi Cultural Team Leadership Leadership Counseling Team Leadership Knowledge Management Finacial Management Analytics Contact Centers Consultants Crowdsourcing Ivr Organizational Initiatives System Integrators Offshore Team Leadership Testing Web Applications Team Management Vas User Experience Design Marketing Management Strategia D'impresa Strategia It Change Management Business Development Business Process Design Contact Center Consulenza Manageriale Analisi Aziendale Sviluppo Del Call Center Pmo Computer Telephony Integration Gestione Team Dati Analitici Miglioramento Processi Aziendali Strategia Management Consulting

Emanuele Vitale Education Details

Frequently Asked Questions about Emanuele Vitale

What company does Emanuele Vitale work for?

Emanuele Vitale works for Lutech

What is Emanuele Vitale's role at the current company?

Emanuele Vitale's current role is Energy and Utilities – Executive Client Director.

What is Emanuele Vitale's email address?

Emanuele Vitale's email address is em****@****ook.com

What schools did Emanuele Vitale attend?

Emanuele Vitale attended Sapienza Università Di Roma, Ipag.

What are some of Emanuele Vitale's interests?

Emanuele Vitale has interest in Sport, Viaggi, Civil Rights And Social Action, Environment, Animali, Science And Technology, Elettronica, Animal Welfare, Arts And Culture.

What skills is Emanuele Vitale known for?

Emanuele Vitale has skills like Customer Experience, Crm, Business Transformation, Organizational Design, Project Management, Digital Media, Organizational Reengineering, Business Process, Strategia Digitale, Program Management, Open Innovation, Resource Coordination.

Who are Emanuele Vitale's colleagues?

Emanuele Vitale's colleagues are Brian Richardson, Angela Liguori, Franco Failli, Tommaso Caldarola, Matteo Dini, Michele Vitiello, Simonsossio Migliaccio.

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