Emmanuella Samuel Email & Phone Number
Who is Emmanuella Samuel? Overview
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Emmanuella Samuel is listed as Operations Associate at Elevation Craft, a with 5 employees, based in Abuja, Federal Capital Territory, Nigeria. AeroLeads shows a matched LinkedIn profile for Emmanuella Samuel.
Emmanuella Samuel previously worked as Administrative Assistant at Puttru Technologies Limited and Customer Service Representative at Serengetifx. Emmanuella Samuel holds B.Sc/B.Ed Educational Biology from University Of Calabar.
Email format at Elevation Craft
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About Emmanuella Samuel
Working in operations and administrative functions in the energy financing sector, I specialise in optimising processes and building strategic relationships to accelerate private-sector investment in Africa’s energy landscape. My day-to-day include operations management, administrative support, and driving partnerships with stakeholders while frequently liaising with government offices.With my experience in customer support, I’ve developed strong relationship-building skills, enabling me to engage effectively with industry stakeholders and government entities. I combine organisational expertise with people skills to streamline processes, resolve challenges, and ensure tasks are completed efficiently, driving projects to successful outcomes and advancing energy sector growth.
Emmanuella Samuel's current company
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Emmanuella Samuel work experience
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Administrative Assistant
CurrentPUTTRU addresses Africa's energy financing gap by connecting energy companies with financiers, my role includes:· Managing daily operations and coordinating administrative tasks· Driving partnerships with key industry stakeholders· Liaising with government offices to move projects forward· Organising events to support business development· Ensuring seamless project execution to drive energy sector growth across Sub-Saharan Africa
Customer Service Representative
• Responded to customer service issues promptly.• Created effective customer service procedures, policies, and standards.• Conducted follow-up communication with customers to ensure satisfaction after resolving issues.• Provided basic technical support for products or services, guiding customers through troubleshooting processes.• Collected and analyzed customer feedback to identify trends, issues, and areas for improvement in products or services.
Customer Service Representative
. Supervise day-to-day operations in the customer service department.. Respond to customer service issues in a timely manner.. Create effective customer service procedures, policies, and standards.. Develop customer satisfaction goals and coordinate with the team to meet them on a steady basis.. Implement an effective customer loyalty program.. Maintain accurate records and document all customer service activities and discussions.. Assess service statistics and prepare detailed reports on your findings.. Hire and train new customer service agents.. Manage the approved budget of the customer service department.. Stay informed on the latest industry techniques and methods.. Giving suggestions for product improvement
Data Entry Personnel
. Entered over 1,000 records per day.. Entered all customer orders and shipping/tracking records with over 99% accuracy. . Performed data entry for all invoices, mailings, and POs. Increased speed of all data entry tasks by 28% over the previous data entry clerk.. Used MS Office daily, including Outlook and Excel. Devised several MS Excel macros to automate repetitive tasks.
Emmanuella Samuel education
Frequently asked questions about Emmanuella Samuel
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What company does Emmanuella Samuel work for?
Emmanuella Samuel works for Elevation Craft.
What is Emmanuella Samuel's role at Elevation Craft?
Emmanuella Samuel is listed as Operations Associate at Elevation Craft.
Where is Emmanuella Samuel based?
Emmanuella Samuel is based in Abuja, Federal Capital Territory, Nigeria while working with Elevation Craft.
What companies has Emmanuella Samuel worked for?
Emmanuella Samuel has worked for Elevation Craft, Puttru Technologies Limited, Serengetifx, Rockyzworld Ltd,, and Unicem (Lafarge Holcim).
How can I contact Emmanuella Samuel?
You can use AeroLeads to view verified contact signals for Emmanuella Samuel at Elevation Craft, including work email, phone, and LinkedIn data when available.
What schools did Emmanuella Samuel attend?
Emmanuella Samuel holds B.Sc/B.Ed Educational Biology from University Of Calabar.
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