Emmanuella Samuel Email and Phone Number
Working in operations and administrative functions in the energy financing sector, I specialise in optimising processes and building strategic relationships to accelerate private-sector investment in Africa’s energy landscape. My day-to-day include operations management, administrative support, and driving partnerships with stakeholders while frequently liaising with government offices.With my experience in customer support, I’ve developed strong relationship-building skills, enabling me to engage effectively with industry stakeholders and government entities. I combine organisational expertise with people skills to streamline processes, resolve challenges, and ensure tasks are completed efficiently, driving projects to successful outcomes and advancing energy sector growth.
Elevation Craft
View- Website:
- elevationcraft.com
- Employees:
- 5
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Operations AssociateElevation CraftAbuja, Federal Capital Territory, Ng -
Administrative AssistantPuttru Technologies Limited Mar 2023 - PresentNigeriaPUTTRU addresses Africa's energy financing gap by connecting energy companies with financiers, my role includes:· Managing daily operations and coordinating administrative tasks· Driving partnerships with key industry stakeholders· Liaising with government offices to move projects forward· Organising events to support business development· Ensuring seamless project execution to drive energy sector growth across Sub-Saharan Africa -
Customer Service RepresentativeSerengetifx Oct 2022 - Apr 2023Nigeria• Responded to customer service issues promptly.• Created effective customer service procedures, policies, and standards.• Conducted follow-up communication with customers to ensure satisfaction after resolving issues.• Provided basic technical support for products or services, guiding customers through troubleshooting processes.• Collected and analyzed customer feedback to identify trends, issues, and areas for improvement in products or services.
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Customer Service RepresentativeRockyzworld Ltd, Sep 2020 - Jul 2021Cross River State, Nigeria. Supervise day-to-day operations in the customer service department.. Respond to customer service issues in a timely manner.. Create effective customer service procedures, policies, and standards.. Develop customer satisfaction goals and coordinate with the team to meet them on a steady basis.. Implement an effective customer loyalty program.. Maintain accurate records and document all customer service activities and discussions.. Assess service statistics and prepare detailed reports on your findings.. Hire and train new customer service agents.. Manage the approved budget of the customer service department.. Stay informed on the latest industry techniques and methods.. Giving suggestions for product improvement
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Data Entry PersonnelUnicem (Lafarge Holcim) May 2015 - Jan 2017Cross River, Nigeria. Entered over 1,000 records per day.. Entered all customer orders and shipping/tracking records with over 99% accuracy. . Performed data entry for all invoices, mailings, and POs. Increased speed of all data entry tasks by 28% over the previous data entry clerk.. Used MS Office daily, including Outlook and Excel. Devised several MS Excel macros to automate repetitive tasks.
Emmanuella Samuel Education Details
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B.Sc/B.Ed Educational Biology
Frequently Asked Questions about Emmanuella Samuel
What company does Emmanuella Samuel work for?
Emmanuella Samuel works for Elevation Craft
What is Emmanuella Samuel's role at the current company?
Emmanuella Samuel's current role is Operations Associate.
What schools did Emmanuella Samuel attend?
Emmanuella Samuel attended University Of Calabar.
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Emmanuella Samuel
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Emmanuella Fajilo
Student At Federal University Of Technology Minna | Electronic Circuit Analyst And Designer| Research Writer | Python Programmer | Embedded System Designer|Stem Educator| Mtnf ScholarFederal Capital Territory, Nigeria -
Emmanuella Samuel
Creative Storyteller ||Social Media Copywriter|| Content Writer|| Mental Health Advocate||Travel Lover.Port-Harcourt
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