Emanuel Robu Email & Phone Number

Timișoara, Tm, Ro

Timiș County, Romania

Timişoara, Timiş, Romania

• Managing complex cloud infrastructure, ensuring optimal performance, scalability, high availability, cost-effective solutions, aligning infrastructure management with long-term business strategies and goals.• Automating and optimizing CI/CD pipelines and AWS, significantly enhancing deployment efficiency, reducing downtime, improving code quality, and streamlining development process for more reliable software delivery.• Leading development and optimization of C# applications, focusing on performance, security, scalability, UX, aligning solutions with both technical requirements and evolving business objectives in a dynamic environment.• Collaborating with cross-functional teams across multiple departments and projects, defining project requirements, troubleshooting technical challenges, ensuring successful delivery of high-quality, reliable software products.

Timişoara, Timiş, Romania

• Oversaw and managed multiple critical services for 3,000+ users, ensuring seamless operations, timely updates, transparent stakeholder communication, and adherence to service-level agreements.• Provided comprehensive and multi-tier user support across all levels, resolving complex technical issues, maintaining high user satisfaction, and ensuring minimal service disruptions.• Conducted extensive platform testing and rigorous quality assurance, ensuring that all services met stringent functional requirements and maintained reliability prior to deployment.• Managed and maintained remote server infrastructure, performing regular maintenance, implementing necessary security patches, and ensuring the integrity, availability, and performance of critical systems

Timisoara

• Delivered advanced technical support for various complex platforms, diagnosing and resolving IT incidents effectively, ensuring minimal downtime and optimal performance.• Implemented comprehensive KPI reporting and targeted improvement plans, driving significant enhancements in service quality, exceeding user expectations, and optimizing operational efficiency.• Led training sessions and served as a SharePoint trainer, delivering both basic and advanced user trainings, conducting evaluation surveys, facilitating knowledge transfer to improve user proficiency with key software and platforms.• Configured, optimized, and maintained complex system environments across multiple platforms, ensuring all applications were properly patched, configured for peak efficiency, and aligned with evolving business requirements.

Timiş, Romania

• Developed and maintained high-quality, user-centric websites and digital platforms, creating visually appealing, effective, and engaging digital experiences using HTML, CSS, and JavaScript.• Administered and managed multiple servers and web services, ensuring continuous operation, timely updates, optimal performance, and executing configuration changes for enhanced reliability.• Performed extensive digital retouching and image editing tasks, improving the visual appeal of websites, enhancing user engagement, and ensuring that all digital content met the highest standards.