E Maria Ortiz Email & Phone Number

Houston, Texas, Us

Responsible for the coordination and execution of special events. Coordinate all aspects of operational set-up and break down of events. Conduct Event Pre-Shift with team members and communicate event specifics at Team Member Pre-Shift. Handle all aspects of the Special Event once the special event order (SEO) has been distributed. Maintain files in proper order after the special event order has been distributed. Client interaction; conducts site inspections and walk through with clients. Proper execution and completion of all post event paperwork: Party Recap Sheet, and Receipts/Invoices. Manage staff hours to ensure we are not exceeded our budget.

Houston, Texas, Us

Assist the Community Manager in the management of the day to day operations of the community to achieve the highest level of professionalism by all Team Members in the office and on the community.

Responsible for facilitating rent and delinquency collections, accommodate resident requests, and coordinate resident events, assist the Property Manager with compiling reports, resident feedback, and market research. Effectively sell to prospects and lease apartments, assist with the day-to-day operations and manage all resident deposits of rent payments.

Houston, Texas, Us

Responsible for Leasing & Marketing apartment, greeting potential and current residents, taking requests/complaints by phone or in-person, participating in outreach marketing activities, and assist in planning resident functions effectively serving our customers, residents and clients. Assisting with weekly and monthly reports in addition to assisting the property manager in management responsibilities.

San Diego, California, Us

Responsible for Leasing, Marketing and Maintaining positive resident relations. Assisted with special projects or activities, including but not limited to contract negotiations and preparations, serving or/ or participating in company – sponsored activities and events. Maintained a closing ratio of 90% in an office of three (3).

Beverly Hills, California, Us

Coordinated and executed all special events logistics for all events and concerts. Supervised venue staff of 20ppl. Assisted Director of Special Events and Director of Operations with details and logistics on event days, event promotion, staff relations, forecasting and overall client expectations and experience.

Lakewood, Colorado, Us

Manage a staff of six, coordinated daily schedules and organization of all special events and event packages for Bridal Parties, Baby Showers for group of six plus people. Key focus included administrative duties such as: updating client’s files, checking clients in & out as well as package sales and special promotions.

Oversaw staff of five, coordinated daily assignments to stations and duties, event set-up, execution and break down. Managed event sales and planning, key focus on social events, which included weddings and anniversary dinners. Responsible for making every event special and memorable; handled small intimate affairs for 20 people to large lavish events hosting up to 150 guests.

Fast tracked promotion from part-time employee at 126 unit Richmond Townehomes to full time status at a 322 unit property, Gramercy Park. Handled all administrative duties of Assistant Manager position, managed resident files including: updates, renewals, and recordkeeping and reporting of rents due and paid. Held responsibility for generating weekly Availability Log and monthly reports reflecting marketing efforts, new residents, move-outs, specials and rent-roll. Collected and logged all rent checks.