Emily Basara Email & Phone Number

Wimauma, Florida, United States

Whole Flower production floor supervisor for PM shift at a production and processing plant for Surterra Wellness (parent company Parallel). Responsibilities include maintaining GMP practice standards and compliance standards for medical grade whole flower cannabis; completing batch-by-batch audits ensuring accuracy, quality, and compliance regulation.

Tumwater, Washington, United States

Management of packaging operations for a Tier III Cannabis Grow in WA State. Responsibilitiesinclude management of all orders, including Inbound, Processing, and Outbound; management of allonline systems including Mister Kraken (1.5 years), Cultivera (1.5 years), LeafLink (1 year), SendInBlue(1.5 years) and Bartender Pro (3 years); compliance officer in.

Tumwater, Washington, United States

Managed client onboarding, processing, and communication including new order processing, scheduling, invoicing, and payment remission. Created and ran excel reports for company sales, created and habitually posted original content for company social media. Organized and digitized important company files while maintaining customer privacy. Photography and.

Tampa, Florida, United States

• Titles: Lead, Coach, Captioning Assistant
• Lead: Assisted Supervisors by monitoring other call center workers for quality, answering varioussupervisor calls to stations, and performing CA swaps when needed. Monitored emergency calls andstepped in to correct or.
• Coach: Assisted in the training of new CAs by directly observing and monitoring trainee CAs on live calls, aiding in the form of corrections or direct takeover on those calls, and coaching in areas of improvement until.
• Captioning Assistant (CA): Provided timely and quality captions to users of the CapTel CaptionedTelephone service by using voice recognition software and a combination of word inserts and errorcorrections; captioned.