Emily Basara Email & Phone Number

Wimauma, Florida, United States

Whole Flower production floor supervisor for PM shift at a production and processing plant for Surterra Wellness (parent company Parallel). Responsibilities include maintaining GMP practice standards and compliance standards for medical grade whole flower cannabis; completing batch-by-batch audits ensuring accuracy, quality, and compliance regulation; calculating analytics for production efficiency, labor efficiency, and waste amounts; creating reports for maintenance, IT, HR, and employee incidents; employee management including one-on-one progress reports and team meetings; coordination with upper management to increase efficiency rates of labor and production. Proficient in Flourish seed-to-sale software for product and package traceability.

Tumwater, Washington, United States

Management of packaging operations for a Tier III Cannabis Grow in WA State. Responsibilitiesinclude management of all orders, including Inbound, Processing, and Outbound; management of allonline systems including Mister Kraken (1.5 years), Cultivera (1.5 years), LeafLink (1 year), SendInBlue(1.5 years) and Bartender Pro (3 years); compliance officer in charge of plant tags, dry & packaged product, and general inventory; head designer for packaged product labels by strain; quality assurance officer for dry and packaged product; wet & dry product photographer and editor; marketing campaign designer; chief yield analyst for wet & dry product round over round; and employee management for a team of 2-5 processing workers. Other skills include intimate knowledge of wet & dry cannabis products including clone, grow, and harvest processes such as HST & LST for veg, mom, and bloom plants, strain identification for wet and dry product, and identification of product deficiencies such as mold, spider mites, aphids, powdery mildew, bud rot, and thrips; proficiency in dry/processed product weigh-out; proficiency with Epson ColorWorks C7500g custom label printer and TSC thermal barcode printer; proficiency with Google Drive; proficiency with both SluiceBox & KnockBox brand preroll machines; proficiency with industry grade cannabis product grinder; and proficiency with various other automatic and semi-automatic packaging machinery. Day to day duties include processing inbound/outbound orders including conversions, QA testing, label and barcode print & application, quality assurance; management of weigh-out & preroll processing teams, and grow-wide communication & coordination with other departments. Round-to-Round duties include generation and printing of plant tags, management of product stock and QA testing; label design using Bartender Pro; yield analysis for wet and dry product round over round; and product photography.

Tumwater, Washington, United States

Managed client onboarding, processing, and communication including new order processing, scheduling, invoicing, and payment remission. Created and ran excel reports for company sales, created and habitually posted original content for company social media. Organized and digitized important company files while maintaining customer privacy. Photography and photo processing for before, after, and process pictures for use in social media and advertisements. Web design and maintenance forcompany website. Graphic design for company logo, yard signs, advertisements, flyers, and more.Customer service and coordination with points of contact for large commercial projects. Redesign ofcompany forms, documents, and paperwork for branding continuity and legibility. Handled large scalefinancial transactions with both large companies and individual patrons. Managed company schedulefor estimations, interior, exterior, epoxy, and specialty projects. Set up and administered T-Sheetsprogram to enhance ease of employee time tracking and streamline payroll with company accountant.Management of ordering for company supplies such as paint, worker's uniforms, and advertisingmaterials.

Tampa, Florida, United States

• Titles: Lead, Coach, Captioning Assistant• Lead: Assisted Supervisors by monitoring other call center workers for quality, answering varioussupervisor calls to stations, and performing CA swaps when needed. Monitored emergency calls andstepped in to correct or take over for other CAs when needed.• Coach: Assisted in the training of new CAs by directly observing and monitoring trainee CAs on live calls, aiding in the form of corrections or direct takeover on those calls, and coaching in areas of improvement until CA was ready to graduate to the call floor.• Captioning Assistant (CA): Provided timely and quality captions to users of the CapTel CaptionedTelephone service by using voice recognition software and a combination of word inserts and errorcorrections; captioned live calls for the benefit of the deaf and hard of hearing community