Venture Capital Ecosystem | Operations | P&L | Marketing | Event ProductionAs the General Manager and Chief of Staff of a complex and diverse venture capital ecosystem and community, I drive the overall success of the business, overseeing multifaceted aspects including operations, P&L, marketing, communications, event production, portfolio companies, safety and security, IT infrastructure, and creating standard operating procedures for new programs and ventures.Highlights:• Comprehensive Oversight: Successfully manage and ensure seamless operations across a diverse venture capital ecosystem, optimizing performance and efficiency.• Financial Leadership: Spearhead P&L management, implementing strategic financial initiatives to drive profitability and fiscal responsibility.• Strategic Marketing & Communications: Develop and execute impactful marketing and communications strategies, enhancing brand visibility and stakeholder engagement.• Event Production Expertise: Proficiently orchestrate events, delivering exceptional experiences to clients and stakeholders.• Portfolio Company Management: Working with companies, identifying collaborations, providing support for their growth and success.• Safety & Security Assurance: Implement robust safety and security protocols, prioritizing the well-being of employees and assets.• IT Infrastructure Management: Ensure a reliable and efficient IT infrastructure, leveraging technology to optimize business operations.

As the Chief Operating Officer , I spearheaded the attainment of annual customer service, sales, and marketing goals for a e-commerce platform. My key focus was on cultivating high-performing teams and fostering a culture of inclusion and collaboration. Leveraging strategic partnerships, operational efficiency, and new AI technologies, I drove substantial growth and success for the organization.Highlights:• Strategic Leadership: Orchestrated cohesive strategies to align with business objectives, driving significant growth through data-driven decision-making and innovative AI technologies.• Team Development: Nurtured strong teams, encouraging professional development, and fostering a culture of inclusion and collaboration to enhance productivity and boost morale.• Partnership & Alliances: Forged strategic partnerships, expanding market reach and opening avenues for increased revenue generation and brand visibility.• Operational Efficiency: Implemented streamlined processes and optimized operations, resulting in improved productivity and cost savings.

Program Manager | Marketing & Operations | Project Development | Cross-Functional CollaborationAs a Program Manager, I drive the optimization of marketing and event operations for the largest annual events. I excel in creating innovative internal and external programs, processes, and marketing initiatives, presenting them to senior management for approval. My expertise lies in sizing and scoping new projects, analyzing data, and efficiently allocating workflows while working cross-functionally to successfully launch new campaigns and programs.Highlights:• Marketing and Event Optimization: Develop new programs to enhance marketing strategies and streamline event operations, continuously seeking ways to improve efficiency and effectiveness in driving event success.• Internal Program Creation: Create and implement internal programs that elevate operational excellence and marketing initiatives, presenting ideas and progress updates to senior management for buy-in and support.• Project Sizing & Scoping: Analyze data and assess project requirements to accurately size and scope new initiatives, ensuring appropriate resource allocation for successful project execution.•Cross-Functional Collaboration: Collaborate closely with diverse teams across Marketing and Operations departments, fostering strong working relationships to ensure seamless coordination and execution of campaigns and programs.• Customer-Centric Hospitality Initiatives: Implement immersive hospitality offerings for customers, such as athlete meet and greets and behind-the-scenes/VIP access, enhancing customer experiences and brand loyalty.

Events & Field Operations | Large-Scale Event Management | Team Leadership As a results-driven Territory Manager, I successfully managed of operations, people, and offices across 11 major West Coast cities, including Los Angeles, San Francisco, Seattle, Phoenix, Denver, and Las Vegas. My expertise lies in effectively leading a large, and geographically dispersed workforce, selecting event locations, contract negotiation, operations, and delivering top-tier hospitality and event management services at major sporting and music events.Key Responsibilities:• Territory Management: Strategically oversee and optimize all aspects of operations, people, and offices across 11 major West Coast cities, ensuring seamless execution and cohesive alignment of objectives.• Leadership & Team Development: Hire, develop, and communicate with a large and geographically dispersed workforce, fostering a high-performing culture that promotes growth and collaboration.• Large-Scale Event Management: Spearhead the management of large-scale event operations and hospitality at major sporting and music events across North America, delivering exceptional event experiences to attendees and stakeholders.• Policy & Process Optimization: Drive the creation and implementation of new policies, processes, and procedures to optimize staff performance, service quality, and financial results, enhancing overall operational efficiency. • Innovation & Process Development: Continuously innovate and develop new processes to elevate employee and customer experiences• Financial Performance: Maintain a keen focus on financial results, making data-driven decisions to drive profitability while ensuring the highest level of service and customer satisfaction.• Collaborative Partnerships: Foster strong collaborative relationships with cross-functional teams

Assistant Operations Manager | Operations Leadership | Decision Making | Event Production & ExecutionAs a dedicated Assistant Operations Manager, I have demonstrated proficiency in coordinating and organizing various operational aspects, including travel arrangements, ticket distribution, and hospitality management. My strong focus on operations leadership and decision-making skills has enabled me to efficiently expand and manage teams, while also driving positive financial outcomes through effective P&L management.Key Contributions:• Coordinated and organized seamless operations, ensuring the smooth execution of events, travel logistics, ticket distribution, and hospitality services to deliver exceptional experiences for attendees and stakeholders.• Spearheaded the expansion of the team, effectively nurturing talent and fostering a collaborative work environment that enhances productivity and team morale.• Skillfully managed P&L, making informed decisions to optimize financial performance and resource allocation, resulting in increased profitability for the organization.• Collaborated closely with the Operations Manager, actively contributing to the successful execution and coordination of events, hospitality services, and sales initiatives.• Exhibited strong leadership skills, guiding the team through challenging situations and making well-informed decisions to overcome obstacles and meet organizational goals.• Demonstrated a keen eye for detail in event production and execution, ensuring that all aspects of events were meticulously planned and flawlessly implemented.• Maintained a proactive and solution-oriented approach, responding effectively to dynamic event requirements and resolving issues with efficiency.

Key Highlights:Expertly managed onsite event operations, overseeing all aspects of logistics and execution to drive exceptional event experiences.• Developed and implemented comprehensive playbooks, policies, and procedures to streamline event processes and enhance operational efficiency.• Successfully handled ticketing and event logistics for high-profile events in the Denver, CO area, ensuring smooth ticketing processes and seamless event flow.• Conducted thorough location scouting to identify ideal event venues, ensuring optimal experiences for attendees and stakeholders.

Research, sales, business development around advertising and sponsorship prospects. Created pitch decks and supported an 8 person sales team. Coordinated onsite sponsorship events and promotions worked with on-air talent, media, and set up live radio broadcasts.

Interned for the VP of Sponsorship sales at Ak-Chin Pavilion (former known as Cricket Pavillion). Created proposals and pitch decks for new and current clients. Worked with sponsors, media, and photographers to capture images and content at live shows.