Eric Collado Email & Phone Number

San Jose, CA, US

New York, US

• Formulate impactful metrics and analytics, driving company-wide operations by providing valuable insights and highlighting areas for improvement and success.
• Offer operational support to cross-functional teams, including Client Services, Business Development, and C-level Management, enhancing overall company-wide efficiency and effectiveness.
• Develop and implement EKRA-compliant compensation plan models, ensuring accuracy and adherence to regulatory standards.
• Salesforce administrator and trainer, actively enhance the platform through the optimization of reports and dashboards.

Framingham, MA, US

• 2022 President's Club award recipient.
• Planned and led the 2022 Sales operations effort to increase product footprint and operationalizing the commercial strategy. Successfully accommodated a 600% growth in Commercial team headcount.
• Managed the Sales operations, Sales reporting, data management, and selling efficiency processes.
• Tracked and analyzed KPIs for growth, win/loss rates, quota attainment, and identifies individual performance areas for improvement.
• Managed the Sales incentive compensation plan cycle, including formulating and proposing planguidelines/components. Prepared relevant financial models and documentation, and acted as the key contact and administrator.
• Lead the administration of Salesforce. Presents customizations, automations, and new features. Provided hands-on training to the organization.

Oakwood Village, Ohio, US

• Involved in the formulation and execution of decision and support systems (forecasting, programs, ad hoc reporting and dashboard building) that provides information to the Commercial and Executive Leadership teams.
• Coordinated key projects, strategies and tactics between the commercial organization and internal teams. Provided analysis for company-wide acceleration initiatives that further align employees, processes and resources.
• Lead the development and version implementations of Salesforce. Appointed Salesforce System Administrator for the entire organization. Presented customizations, automations, and new features to the Commercial teams and.
• In Q3 2019, received an internal recognition award (“ROAR Award” (Rewarding Over and Above Results)) from Commercial/Sales Leadership for global operational efforts and execution.

Redwood City, CA, US

• Managed the Sales operations with key responsibilities including bi-annual compensation design, quarterly quota building, monthly commissions calculations, multi-faceted reporting and management (analytics), Sales.
• Created and managed Sales-Finance ERP reporting to Leadership team. Constructed and built Sales League Table, created custom reports on aggregate Sales department performance and Account Executive performance. Built.
• Responsible for support and daily maintenance for Salesforce platform. Trained Sales team on new Salesforce processes and features. Created and maintained Sales related reports and dashboards for Leadership team.
• Supported VP of Sales and Alliances Director in building informative MBR/QBR presentations and effective BOD presentations.
• Built 2017 and 2018 Account Executive territories across all Sales functions (High-tech, Retail, and Growth Account Executive).
• Built commissions calculator model and digitized Account executive commissions statements. Commissions model able to handle automated commissions calculations across multiple business lines spanning from Direct Sales.

Sunnyvale, CA, US

• Managed global Sales operations with responsibilities including compensation design, capacity planning, multi-faceted reporting and management, financial analysis and planning, bookings forecasting, CRM tool project.
• Acted as extension of Sales management team in regards to facilitating internal Sales policies and procedures. Point of contact for all field requests regarding products and price book, non-standard approvals, and.
• Design, execution, and field enablement of internal and external Sales tools; price book management, product SKU and pricing model engineering, standardization of customer facing documents.
• Quote to booking process overhaul, scaling, execution, and management partnering with Legal and Finance teams.

Coral Springs, Florida, US

• Handled Financial Analysis and Planning functions across company departments.
• Worldwide Revenue planning, forecasting, and modeling.
• Performed monthly/quarterly close ‘Budget vs. Actual’ analysis. Used analysis to articulate budget spend consistencies and variances to departmental budget owners.
• Handled worldwide Sales operations (Compensation plan formulation and drafting, commissions calculations, regional VP team performance reporting and metrics).
• Performed Sales ad-hoc analysis and pricing modeling.

San Jose, CA, US

• Oversaw and managed Professional Services business unit billing and financial reporting.
• Managed end-to-end business processes to ensure efficient billing practices and data accuracy.
• Quarterly revenue forecasting and QTD revenue tracking & management.
• Designed and delivered Executive level project performance & project financial/revenue related metrics reporting.
• Key field contact for project related queries involving ERP system database, navigation, reporting, and financials.
• Key business unit, A/R, and customer facing contact for invoice troubleshooting regarding purchase orders, sales orders, and contract discrepancies.

Austin, TX, US

• Managed billing and accounts receivable (A/R), collections, and cash postings.
• Balance Sheet and P&L account reconciliation/analysis performed on a month end basis.
• Responsible for all expense accruals ranging from tardy A/P billings, open purchase orders, to un-audited expense reports received after month-end/quarter-end A/P close cut-off.
• Performed monthly/quarterly close ‘Budget vs. Actual’ analysis and post analysis GL journal adjustments with respect to calculated variances.
• Spearheaded monthly and quarterly budget reviews with departmental executives and budget owners. Specifically responsible for articulating budget spend consistencies and variances across the Marketing, Operations, and.
• System administrator for Microsoft Dynamics employee productivity & procurement suite and Finance-side administrator for Salesforce.