Daily tasks include - Running social media platforms such as Facebook and Twitter, dealing with press enquiries. Maintaining website, organising and assisting with community events, assisting with association newsletters, annual reports and other publications. Telephone and email enquiries, and any other duties as required.

Checkout Supervisor - Duties included: Advanced cash handling duties, escalated customer service including first tier complaints, answering customer calls and queries, monitoring of staff performance, time management of staff levels and breaks, legal compliance with paperwork and any other duties as required. This role ceased to exist due to company restructure. Community Champion - Duties included: All charity and PR enquiries to the store were directed to me i.e bag-packing and donation requests. I also actively organised several in-store events such as fun days and raffles. Organising donations for local schools and other charity organisations and managing funds available. Local Food bank collection days. I passed this role on to another staff member due to increasing university commitments. As the role was created in 2013, I assisted with marketing for the store, creation of an email account for enquiries and ensuring that local people knew of the services we offered.Checkout Support - Duties include: Largely the same responsibilities as my role in checkout supervisor, with increased cash handling duties, stock ordering and training of other staff members.

Duties: Providing pro-bono legal advice to members of the public not receiving legal aid who are unable to afford a qualified solicitor. In this role I have been to tribunals several times to represent clients. Skills attained include legal writing, legal research, general office work including filing, Microsoft office skills, letter writing and any other duties required when engaging with clients and other bodies. I left this position upon graduating.