Connectivity Specialist
Current
Oct 2023 - Present
AeroLeads people directory · profile
Mahdi Dchimi Email & Phone Number
Entrepreneur
at
Lodgify
LinkedIn matched
✓ Verified May 2026
3 data sources
Profile completeness 86%
Current company
Role
Entrepreneur
Location
Casablanca-Settat, Morocco, Morocco
Company size
Who is Mahdi Dchimi? Overview
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Quick answer
Mahdi Dchimi is listed as Entrepreneur at Lodgify, a company with 64 employees, based in Casablanca-Settat, Morocco, Morocco. AeroLeads shows a matched LinkedIn profile for Mahdi Dchimi.
Mahdi Dchimi previously worked as Connectivity specialist at Lodgify and Moderator - Product Specialist at Modsquad. Mahdi Dchimi holds Master, Management De La Logistique from Encg-Settat.
Company email context
Email format at Lodgify
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Lodgify
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Profile bio
About Mahdi Dchimi
Hey! I'm Mahdi a customer success specialist from Morocco with plenty of experience in technical and customer support, as well as logistics. I've worked with AAA clients and big tech companies, so I know how to keep customers happy.When I'm not busy solving problems, I like to let my creative side loose by making visual art as a hobby. So if you're looking for someone who can handle customer support with ease and also appreciates the importance of creativity, then let's chat!
Current workplace
Mahdi Dchimi's current company
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Lodgify
11 roles
Mahdi Dchimi work experience
A career timeline built from the work history available for this profile.
Moderator - Product Specialist
- Answering questions, offering troubleshooting, and handling feedback.- Creating and providing visual references to assist customers.- Maintaining product knowledge through continuous education- Escalating issues to Tier 2 when necessary.
Nov 2021 - Dec 2023
Project Manager “Multiple Projects” En/Fr
- Managing a portfolio of 25 ecommerce shops with a focus on the backend tasks.- Updating website contents and establishing weekly and daily reports.- Ensuring customers satisfaction by efficiently handling inquiries and requests through a ticketing system while effectively communicating with suppliers.- Contributing to the creation of knowledge bases from.
Jul 2022 - Feb 2023
Technical Support Agent - Tier 2 En/Fr
- Delivering omni-channel support through email and chat.- Developing expertise in the product and continually expand knowledge.- Testing new releases and features, reporting bugs to developers.- Collaborating with developers and other departments within IT companies.
Jan 2022 - Aug 2022
Player Support / Community Manager
- Engaging with users across various online platforms.- Creating and updating knowledge bases for different projects.- Testing new features and games, Identifying and reporting bugs. - Generating captivating social media content.
Feb 2020 - Mar 2022
Assistant Déclarant En Douane (Import & Export)
Feb 2020 - Mar 2020
Technical Support Agent En/Fr
- Communicating with customers via email, chat, and phone channels.- Identifying and handling issues based on the severity of customer impact.- Providing effective solutions in a fun and fast-paced environment.- Enabling customers to unlock maximum return on investment.
Aug 2019 - Dec 2019
Assistant Logistique (Import & Export)
- Drafting a security protocol according to Ref ISO 9001.- Assisting on Inventory management - Import / Export. - Evaluating and monitoring Carriers registers / Semi-trucks.- Coordinating and scheduling inbound and outbound shipments
May 2019 - Jul 2019
Agent Support Client En/Fr ( Technical Support )
- Monitoring systems, networks and products for alerts and events- Diagnosing issues using software diagnostics and network utility programs.- Following company procedures for technical escalations.- Providing updates and support to customers via multiple channels.
Jul 2017 - Jul 2018
Assistant Caissieret Commercial
- Assisting customers with daily transactions such as deposits and withdrawals.- Assisting with the opening and closing procedures for the agency.- Processing cash and checks accurately and efficiently.- Learning and applying knowledge of banking products and services
Mar 2017 - Jun 2017
Agent Support Client En/Fr
- Providing information about bank products and services.- Adhering to compliance guidelines and regulations such “KYC” policies.- Maintaining accurate records of customer interactions,- Preventing fraudulent activities by monitoring suspicious transactions.
Jul 2016 - Oct 2016
Team & coworkers
Colleagues at Lodgify
Other employees you can reach at lodgify.com. View company contacts for 64 employees →
RT
Rodrigo T.
Colleague at Lodgify
Barcelona, Catalonia, Spain, Spain
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HJ
Haris Jasarevic
Colleague at Lodgify
Visoko, Federation Of Bosnia And Herzegovina, Bosnia And Herzegovina, Bosnia And Herzegovina
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HS
Helena Savtsenko
Colleague at Lodgify
Barcelona, Catalonia, Spain, Spain
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MB
Maciek Bielski
Colleague at Lodgify
Barcelona, Catalonia, Spain, Spain
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JL
Janet Lopez
Colleague at Lodgify
Namer, United States
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GP
Giovana Pergentino
Colleague at Lodgify
Barcelona, Catalonia, Spain, Spain
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CV
Camila Villaça
Colleague at Lodgify
Barcelona, Catalonia, Spain, Spain
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BS
Barbara Someso Pucci
Colleague at Lodgify
Greater Barcelona Metropolitan Area, Spain
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GP
George Prescott
Colleague at Lodgify
Greater Barcelona Metropolitan Area, Spain
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AT
Adriana Testa
Colleague at Lodgify
Barcelona, Catalonia, Spain, Spain
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Rodrigo T.
Colleague at Lodgify
Barcelona, Catalonia, Spain, Spain
View →
HJ
Haris Jasarevic
Colleague at Lodgify
Visoko, Federation Of Bosnia And Herzegovina, Bosnia And Herzegovina, Bosnia And Herzegovina
View →
HS
Helena Savtsenko
Colleague at Lodgify
Barcelona, Catalonia, Spain, Spain
View →
MB
Maciek Bielski
Colleague at Lodgify
Barcelona, Catalonia, Spain, Spain
View →
JL
Janet Lopez
Colleague at Lodgify
Namer, United States
View →
GP
Giovana Pergentino
Colleague at Lodgify
Barcelona, Catalonia, Spain, Spain
View →
CV
Camila Villaça
Colleague at Lodgify
Barcelona, Catalonia, Spain, Spain
View →
BS
Barbara Someso Pucci
Colleague at Lodgify
Greater Barcelona Metropolitan Area, Spain
View →
GP
George Prescott
Colleague at Lodgify
Greater Barcelona Metropolitan Area, Spain
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AT
Adriana Testa
Colleague at Lodgify
Barcelona, Catalonia, Spain, Spain
View →
3 education records
Mahdi Dchimi education
Master, Management De La Logistique
Licence Pro, Logistique Et Transports Internationaux
Technicien Specialisé En Gestion Des Entreprises, Small Business Administration/Management
Ista Dakhla
FAQ
Frequently asked questions about Mahdi Dchimi
Quick answers generated from the profile data available on this page.
What company does Mahdi Dchimi work for?
Mahdi Dchimi works for Lodgify.
What is Mahdi Dchimi's role at Lodgify?
Mahdi Dchimi is listed as Entrepreneur at Lodgify.
Where is Mahdi Dchimi based?
Mahdi Dchimi is based in Casablanca-Settat, Morocco, Morocco while working with Lodgify.
What companies has Mahdi Dchimi worked for?
Mahdi Dchimi has worked for Lodgify, Modsquad, Cdlt•, Supportyourapp, and Mogi Group.
Who are Mahdi Dchimi's colleagues at Lodgify?
Mahdi Dchimi's colleagues at Lodgify include Rodrigo T., Haris Jasarevic, Helena Savtsenko, Maciek Bielski, and Janet Lopez.
How can I contact Mahdi Dchimi?
You can use AeroLeads to view verified contact signals for Mahdi Dchimi at Lodgify, including work email, phone, and LinkedIn data when available.
What schools did Mahdi Dchimi attend?
Mahdi Dchimi holds Master, Management De La Logistique from Encg-Settat.
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