Eme Moseri Email and Phone Number

As a Human Resources Manager who guides and manages the overall provision of Human Resources services, policies, and programs for the entire company. The major areas I directed are:Recruiting and staffing; Organizational and space planning;Performance management and improvement systems;Organization development; Employment and compliance to regulatory concerns;Employee orientation, development, and training;Policy development and documentation;Employee relations;Company-wide committee facilitation;Company employee and community communication;Compensation and benefits administration;Employee safety, welfare, wellness and health;Charitable giving; andEmployee services and counseling.

Organizing training programs for staff. Improving new methods of taking the company to a higher level of success. Implementing new market strategies towards escalation of sales and higher profits for the company. Studying the strength of my competitors and making sure of being ahead at all times. Ensures proper advertisements of company's goods and services. Making sure that team work and performance is at its maximum. Recording excellent customer services and unique clients experience.... Because people are our Number one.

As a Human Resource Administrator i organize and maintain personnel recordsUpdate internal databases (e.g. record sick or maternity leave)Prepare HR documents, like employment contracts and new hire guidesRevise company policiesLiaise with external partners, like insurance vendors, and ensure legal complianceCreate regular reports and presentations on HR metrics (e.g. turnover rates)Answer employees queries about HR-related issuesAssist payroll department by providing relevant employee information (e.g. leaves of absence, sick days and work schedules)Arrange travel accommodations and process expense formsParticipate in HR projects (e.g. help organize a job fair event)Providing administrative support to ensure efficient operation of the office. Supports managers and employees through a variety of tasks related to organization and communication.Manage office supplies stock and place ordersPrepare regular reports on expenses and office budgetsMaintain and update company databasesOrganize a filing system for important and confidential company documentsAnswer queries by employees and clientsUpdate office policies as neededMaintain a company calendar and schedule appointmentsBook meeting rooms as requiredDistribute and store correspondence (e.g. letters, emails and packages)Prepare reports and presentations with statistical data, as assignedArrange travel and accommodationsSchedule in-house and external event.Set up and maintain manual and computerized information filing systems,Business Equipment and Computer Applications,MS Excel; MS PowerPoint; MS Windows; MS Word; Electronic scheduler; MS Office.

My main duties was answering customers queries through voice calls whereby customers queries are resolved by listening attentively to what the customer has to say thereby identifying the issues and resolving them immediately to make the customer happy and if unable to resolve these queries immediately, escalates it to the appropriate department for resolutions. Picked inbound and outbound calls and services. Solving customers request and advertising company products. Providing online solutions and lodging clients complaints for quick appraisal to operations for instant action. Ensuring costumer satisfaction as our priority.

Registering members of government establishment and other private company into the New Pension Scheme. Conducting seminars and trainings for organizations and enrolling new clients into our company as their pension fund administrator. Organizing training for new members of staff. Going out for marketing of prospective customer's.

I was in charge of sales and marketing. I recorded and kept invoices of sales made from Company product. I like wise deposited monies in the bank. I also went to the company to activate accounts and Purchase products for sales on behalf of the company. I was in charge of buying which entails my travelling out of town to buy this goods for the Company.

I assisted my boss in record keeping and carry out files to the different offices to be signed on so that money can be approved and released for payment. I assisted in sorting out files and arranging them through the filing system of the office. I also sorted out files to be treated and minuted on for clearance for payments.