CHIEF OPERATIONS OFFICER

Client services and value added services

Design and implement business strategies, plans and procedures Set comprehensive goals for performance and growth Establish policies that promote company culture and vision Oversee daily operations of the company and the work of executives (IT, Marketing, Sales, Finance etc.) Lead employees to encourage maximum performance and dedication Evaluate performance by analyzing and interpreting data and metrics Write and submit reports to the CEO in all matters of importance Assist CEO in fundraising ventures Participate in expansion activities (investments, acquisitions, corporate alliances etc.) Manage relationships with partners/vendors

1. to act as a liaison between management and the Board; 2. to provide independent advice and counsel to the CEO; 3. to keep abreast generally of the activities of the Company and its management; 4. to ensure that the Directors are properly informed and that sufficient information is provided to enable the Directors to form appropriate judgments; 5. in concert with the CEO, to develop and set the agendas for meetings of the Board; 6. to act as Chair at meetings of the Board; 7. to recommend an annual schedule of the date, time and location of Board and Committee meetings; 8. to review and sign minutes of Board meetings; 9. to sit on other Committees of the Board where appropriate as determined by the Board; 10. to call special meetings of the Board where appropriate; 211. in concert with the CEO, to determine the date, time and location of the annual meeting of shareholders and to develop the agenda for the meeting; 12. to act as Chair at meetings of shareholders; 13. to recommend to the Board, after consultation with the Directors, management and the Governance and Nominating Committee, the appointment of members of the Committees of the Board; 14. to assess and make recommendations to the Board annually regarding the effectiveness of the Board as a whole, the Committees of the Board and individual Directors; and 15. to ensure that regularly, upon completion of the ordinary business of a meeting of the Board, the Directors hold discussions without management present.

up databases for data processing of paper questionnaires,online surveys and CATI surveys;2. Conduct sample (list/panel) management;3. Carry out data validation and quality control checks;4. Perform data output and statistical analysis;5. Advise and train analysts. Contribute to the performancemanagement of Data Analysts;6. Lead and contribute to consultancy and research projects, meetingbusiness plan targets for days sold;7. Contribute to internal development of systems and processes andbusiness development / business winning activities for theCompany;Specific Duties:To:-8. Project manage the delivery of projects, working with andreviewing the work of project teams to ensure delivery on time andon budget, to a standard that delights our clients;9. Liaise with and maintain a positive relationship with externalclients;10. Source and analyse primary and secondary research data;

New Product ResearchBefore a new product is developed, our research and development department conducts a thorough study to support the project. The research phase includes determining product specifications, production costs and a production time line. The research also is likely to include an evaluation of the need for the product before the design begins to ensure it is a functional product that customers want to use.New Product DevelopmentThe research paves the way for the development phase. This is the time when the new product is actually developed based on the requirements and ideas created during the research phase. The developed product must meet the product guidelines and any regulatory specifications.Existing Product UpdatesExisting products of the company also fall under the scope of research and development. The department regularly evaluates the products offered by the company to ensure they are still functional. Potential changes or upgrades are considered. In some cases, the research and development department is asked to resolve a problem with an existing product that malfunctions or to find a new solution if the manufacturing process must change.Quality ChecksIn many companies, my research and development team handles the quality checks on products created by the company. The department has an intimate knowledge of the requirements and specifications of a particular project. This allows team members to ensure the products meet those standards so the company puts out quality products. If the company also has a quality assurance team, it may collaborate with research and development on quality checks.Innovation