Kennis Emeka Udemba Email & Phone Number

Latvia

• Negotiated with customers using digital communication channels (email, communication, of Skype, chats and phone conversations).• Provided advice to existing customers regarding the product of the company.• Drew up and conducted presentations on the company's products and services.• Made analysis of the market, drew up and implemented the plan of work on building up the client base.• Maintained a customer database with up-to-date data. Kept records, worked in CRM and other task managers.

Nigeria

- Delivered exceptional customer service by promptly addressing inquiries and resolving issues, maintaining a high level of customer satisfaction.- Utilized problem-solving skills to handle complex customer situations, ensuring positive outcomes and fostering long-term customer relationships.- Conducted effective sales presentations to potential customers, resulting in successful client acquisition and revenue generation.- Collaborated with cross-functional teams to develop and implement marketing campaigns, contributing to increased brand awareness and customer engagement.- Leveraged email marketing techniques to drive customer retention and upselling opportunities.

Kaduna, Nigeria

-Enrolled customers on the BVN platform -Financial Advisory

Abuja

• Planning and organizing the GM schedule• Filing and retrieving corporate records, documents, and reports.• Greeting visitors and deciding if they should be able to meet with executives• Preparing financial statements, reports, memos, invoices letters, and other documents.• Answering phones and routing calls to the correct person or taking messages.• Opening, sorting and distributing incoming faxes, emails, and other correspondence.• Handling basic bookkeeping tasks.• Helping prepare for meetings.• Accurately recording minutes from meetings.• Using various software, including word processing, spreadsheets, databases, and presentation software.• Reading and analyzing incoming memos, submissions, and distributing them as needed.• Making travel arrangements for executives.• Performing office duties that include ordering supplies and managing a records database.

Zaria, Kaduna, Nigeria

- Sourcing for new businesses- Financial Advisory to existing and Prospective customers

Bachelor Of Science - Bs, Geography

National Diploma, Agricultural Engineering Technology