Project Name Telekom Arıza Sistemi (TAS) and MARS(Müşteri Arıza Sistemi)Company Innova IT SolutionsDuration 2012-Position Business AnalystCompany cybersoft IT SolutionsCompany Innova IT SolutionsDuration 2010-2012Position Test Analyst- Business AnalystCompany cybersoft IT SolutionsDuration 2004-2010Position Help desk-test Analyst (Vedos-Vedop)Responsibilities SQL/ PLSQL Development, Toad Project Duration 2008Role in the Project Business AnalystProject Description Breakdown services and management Project Platform Data Base: Oracle, Prog.Languages: Java/Swing/Ejb/Jsp.,vaadinProject Name Türk Telekom Program 1Project Duration 2009-Role in the Project Test AnalystProject Description Migration of Customer Management to Siebel CRM.Migration of Network Inventory to Granite.Migration of Order Management to Concept WaveProject Platform HP-UX,SAS, Oracle DB 10g, Oracle Data Integrator, OBIEE, Sibel CRM, Granite, Concept Wave, NMSProject Name Türk Telekom Telekom Müşteri HizmetleriProject Duration 2007-Role in the Project Test Analyst Project Name VedopProject Duration 2004- 2005Project Name VedosProject Duration 2005-2010Role in the Project Help desk, instructer, test analyst