Emelia Mo Email & Phone Number

Singapore

• Adopted a human-centric approach in solving complex challenges and building new capabilities while collaborating closely with cross-functional teams, including product owners, developers and stakeholders.
• Oversaw end-to-end UX design processes, including user research, persona development, journey mapping, wireframing, interactive prototyping, and visual design.
• Conducted user research and usability testing to gather insights and validate design decisions.
• Maintained design systems and style guides to ensure consistency across products.
• Led design workshops and facilitated design thinking sessions to generate innovative ideas and solutions.
• Managed multiple projects simultaneously, ensuring deadlines and deliverables were met.

Singapore

• Spear-headed user interface and prototyping outcomes
• Managed ideation process for wireframing
• Conducted user research and usability testing
• Assisted in website data restructuring

Singapore

Account Management / MarketingDetermined relevant channels and beauty brands to expand company profileHandled numerous international brand accounts for on boarding process and followupsBuilt and implemented marketing plans and strategies from start to endContent StrategyHandled all aspects of content and copywriting to steer content creationManaged.

Adecco Singapore (On-site Contractor)

• Implemented data quality processes and standards to ensure accuracy, completeness, and consistency of data for Apple Maps (Singapore Market).
• Conducted data profiling and analysis to identify data quality issues and inconsistencies.
• Developed and maintained data quality metrics and reports to track and communicate quality improvements.

Wistron ITS Hong Kong (On-site Contractor)

• Audited UI data content, features and functions to ensure adherence to design guidelines and user experience standards.
• Executed comprehensive UI reviews test cases, and test scripts based on software requirements and design specifications.
• Conducted exploratory usability testing on Apple iOS software to uncover issues to improve user flows and enhance customer journey.
• Developed and executed test plans, test cases, and test scripts to identify and report defects based on software requirements and design specifications.

Singapore

• Content creation of printed and digital collaterals
• Designed brand logos and product packaging for various clients
• Management of social media posts
• Directed product photo shoots and handled editing and retouching of photos
• Assisted in branding and marketing campaigns
• Implemented product and collection launch on various platforms

Bachelor Of Arts - Ba, Graphic Communications

User Experience Design

Full time immersive student in the User Experience Design program that included over 400 hours of professional training over ten weeks..