Emelia Parry Email & Phone Number

Surprise, AZ, US

• Support new partner integrations and client implementations
• Liaise between programmers and stakeholders to ensure seamless project execution
• Document technical scope and objectives
• Coordinate and test new inbound and outbound transactions to ensure accuracy and adherence to business requirements
• Perform system configuration, mapping and management
• Monitor reported issues and provide troubleshooting support

Acted as an internal client advocate and subject matter expert. Responsible for managing multiple concurrent tasks and monitoring, prioritizing, and communicating the progress of key account metrics and initiatives to stakeholders.

Arizona, United States

Provided triage and issue resolution of reported application defects. Researched and consulted with subject matter experts as needed to determine the proper function of the application. Monitored and responded in a timely manner to application issues escalated by tier 1 support teams or business.

Responsible for developing testing programs that addressed areas such as database impacts, software scenarios, regression testing, user acceptance, positive testing, negative testing, error and defect retest, and usability.

Phoenix, Arizona, United States

Reviewed and retained hospital records in order to compute fees and charges due. Researched and verified accuracy of billing data and revised errors including but not limited to adjustments and denials.