Emeline H. Email & Phone Number

United Kingdom

Consett, England, United Kingdom

Virtual assistant in Tourism and hospitality specialised in B&B.Thanks to more than 10 years of experience in tourism and the hospitality industry, I accompany you to bring out the unique personality of your place and stand out from the competition. We will also work to define the strengths and weaknesses of your company to achieve your objectives.A glimpse of what we can do together:- Advice on customer experience- Advice on your online presence and the customer journey- Definition of your brand image: what makes you unique and makes you stand out?- Channel manager: creation or update of your pages on booking platforms (Booking.com, Expedia, AirBnB, Google business, Pitchup, etc.)- Creation of communication media (welcome booklet, confirmation email, satisfaction questionnaire, etc.)- Strategy consulting- and more!

Gateshead, Angleterre, Royaume-Uni

Newcastle Sur Tyne, Angleterre, Royaume-Uni

Guer

This role was really exciting and challenging. I had to create from scratch a mobile app to help people to discover heritage places. We were in a start-up dynamic, and I was also chosen to be part of the "Femmes Entrepreneuses 2019/2020" program by Orange for this project, to highlight the women with entrepreneur project.I was in charge of the entire project, working with an independent web developer team, my boss and a colleague for the administration and accounting.- In charge of the idea and the mock-up of the app- Target the potential heritage places and local partners- Content creator + recording the voice - Taking pictures and managing it for the app- Communication manager- Manager of a team of 5 students during the summer to promote the appHave a look at the little video I made just under this presentation to see more.

Guer

Administration for the business club of Guer, the CEDRE.&Administration & Event planner for "Les Mardis de la gare" (The Tuesday of the train station) in the city center of Guer, a Breton culture discovery evening for tourists.- Communication manager (print communication, update the website, social networks)- Organize an "escape the room" in the city center for families with GnomeProd- Artist management (monitoring contracts, making contact, official declarations)- Management of the local farmers' market- Help with logistics and management of volunteers- Follow-up of invoicesI also organized the "Route 24", a gathering event for 6 business clubs with 209 guests in the ballroom of the military school of Saint-Cyr. - communication manager- take care of the subscribers- event organiser (industrial site visit, business meal/gathering, end of the year dinner, ...)

Saint Malo De Beignon

Owner, creator and co-manager, I manage the administration, communication and the restaurant room / bar.I created the visual identity of Lours from A to Z (logo, site) and managed the animations.Welcoming clients, organizing events (theme day, workshop, afternoon games, etc.), service, team management, a variety of new or already acquired skills thanks to my previous experiences which are refined over time .But also to be attentive to desires and especially to anticipate them to give our customers the best of times.A multi-tasking job made up of meetings and beautiful moments.

Salins Les Bains

Front desk for a hotel restaurant *** divided into two buildings (23 rooms + 12 studios).Bus tour guide for the hotel customers

Arc Et Senans

Tourist guide for the 2015 season at the Royal Saltworks of Arc et Senans. A magnificent working environment for hundreds of tourists to discover every day.

Licence, Histoire De L'Art Et Achéologie

Bachelor in Art history and Archeology

Dut, Gestion Des Entreprises Et Des Administrations

French Higher National Diploma in Business option SME administration

Inbound Marketing

Formation d'une semaine sur l'Inbound Marketing à Rennes. One week of training in Rennes.

Licence, Médiation Culturelle, L1 Validée

Baccalauréat, Littéraire Option Cinéma Audiovisuel