Help companies and agencies connect with consumers on new and emerging platforms.

• Successfully steer operations of e-commerce store, generating consistent growth through decisive leadership• Efficiently manage administrative/financial/accounting functions, purchasing, inventory control, and product supplier relations• Develop and execute digital marketing strategies that include social media maintenance, advertising management, etc. • Apply communication skills toward diplomatically addressing, troubleshooting and resolving customer issues

• Provided leadership in the areas of digital account management including day-to-day account activity and strategic counsel to clients to help them meet their business objectives• Developed domestic and international social media programs including writing strategy, leading execution, and deploying to other global regions• Developed and cultivated partnerships with Facebook, Foursquare, and other leading social media destinations on behalf of clients • Maintained broad understanding of social media market, leading trends and changes, and national business climate• Oversaw delivery of digital and social media progress reports with embedded recommendations for learning/improvement during execution phase• Managed program budgets, making sure that all financial targets and time-tracking policies were being met• Built and developed a team by mentoring, coaching, educating and managing direct reports• Clients included Procter & Gamble (Crest, Oral-B, Scope, Glide, Pepto-Bismol, Align, Metamucil, Family Movie Night, etc.); Ascena Retail Group, Inc. (dressbarn, maurices); Intuit (TurboTax), evian, and others

• Strategically develop and implement online campaigns for clients in conjunction with account teams and screengrab staff• Manage the flow of work and information to team and serve as the day-to-day client contact • Proactively generate and pitch new campaign ideas and opportunities to ensure client program success• Maintain a thorough understanding of the client's business and digital industry in order to translate that knowledge into solid, results driven digital public relations counsel• Educate clients on how to effectively track and monitor their brands through online channels including search engines, social networks, communities, and blogs • Develop and maintain relationships with top-tier bloggers and online content creators as well as various thought leaders in social media• Past and current clients include sanofi-aventis, General Motors, Unilever, InterContinental Hotels Group, MasterCard and others

• Oversaw the execution of multiplatform digital content for cstv.com from concept development through execution • Launched and produced Mission: SEC Football, the primary sold digital initiative for Fall 2006; winner of multiple MarCom awards (Web Site category: Platinum/Overall Site, Gold/Interactive, Honorable Mention/Streaming Video)

• Planned and executed an Open House of more than 500 staff members to inform them about Children’s new CT scanner technology• Composed and Proofread Press Releases for Children’s Hospital • Updated and maintained Children’s Health System Internet and Intranet using their CMS system • Developed an employee satisfaction survey