Emely Lopez Email & Phone Number

San Francisco Bay Area

Redondo Beach, California, United States

• Coordinated 100+ weddings, 50+ social events, including a wedding featured in the LA Times and 39 weddings during 2022 national “wedding boom”• Organized event details including tastings, appointments, timelines, food and beverage, vendors, and floorplan setup • Created detailed BEOs, floorplans, and seating charts that were distributed with clients & internal team • Managed client invoices and increased revenue by upselling food and beverage, décor, vendor services, and hotel rooms • Worked with Executive Chefs on custom menus, specializing in local vendors, current food trends and dietary restrictions• Built and maintained professional relationships with both event clients and vendors that resulted in referrals • Communicated with other departments such as Banquets, Chefs, Bar Managers and Group Rooms Manager to ensure smooth event service that that exceeded client needs• Serviced events day of and assisted with setting up décor

Redondo Beach, California, United States

Redondo Beach, California

• Managed event and room block inquiries received through various forms of communication and emailed venue information emails to guests daily • Organized calls, appointments, and venue tours for multiple managers • Created and distributed weekly sales reports and monthly calendars • Calculated group room rates and created proposals for Sales Managers• Simultaneously completed daily & weekly projects for 7 Managers • Created custom menus, signage and resumes for events and room groups• Completed contract turnovers through Oracle and Salesforce for room blocks, social events, and corporate events • Booked complimentary hotel room reservations for event clients• Organized and maintained flow of sales office by proactively cleaning, ordering supplies, and adapting to managers seasonal sales needs

Redondo Beach, California

• Provided hospitable customer service to ensure guest satisfaction throughout their hotel stay from when they checked until they checked out of their room • Offered concierge services, set up amenities, managed packages & luggage• Booked hotel reservations, managed room statuses, VIP guests notes, and daily reports that were communicated to Front Desk Manager • Maintained relationships with OTAs and local businesses to promote referrals• Upsold luxury suites, amenities, and Resort Pass to guests to increase revenue• Communicated and delegated guests request to various departments, such as restaurant, housekeeping, maintenance, and events • Provided bilingual English-Spanish translation for all hotel departments for incoming calls, guests, and internal team members

Los Angeles, California, United States

• Crafted product content for brand and accounts within territory for Instagram • Communicated with accounts in assigned territory regarding sales, inventory and distributing needs • Discussed marketing strategies with accounts and event ideas

Sofi Stadium - Inglewood, Ca

• Managed F&B service and event room set-up for up to 200 guests• Supervised 17 Suites for teams, coaches, and marketing for 1st NFL Season• Organized and executed catering services on game days & event days• Completed inventory and F&B event evaluations for Catering management• Proactively communicated with Event Coordinators, Banquets and Chefs• Responsible for private pop-up events & presenting custom menus needed

Manhattan Beach, Ca

• Created and managed restaurant reservations through OpenTable to promote smooth service and increase reservation turnover • Provided high standards of hospitality and customer service through interpersonal communication as guests entered establishment • Completed opening and closing duties to ensure smooth service for host team, servers, bartenders, and managers • Updated and printed menus daily using InDesign and assisted with custom menus for special occasions, holidays, and restaurant buyouts • Supervised to-go family meal orders for holidays and processed payments • Assisted managers with creating server sections for daily floorplan based on reservation needs and VIP guests attending

Hermosa Beach, Ca

Manhattan Beach, Ca

Bachelor Of Science - Bs, Hospitality Administration/Management

Activities and Societies: Hospitality Management Association, Eta Sigma Delta (International Hospitality Management Honor Society)

Associate Of Science (A.S.), Liberal Arts And Sciences/Liberal Studies