Emem Akpan
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Emem Akpan Email & Phone Number

Chief Operating Officer at Frieden Global Technologies Limited
Location: Lagos State, Nigeria, Nigeria 5 work roles 2 schools
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✓ Verified Jun 2026 3 data sources Profile completeness 86%

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Role
Chief Operating Officer
Location
Lagos State, Nigeria, Nigeria
Company size

Who is Emem Akpan? Overview

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Quick answer

Emem Akpan is listed as Chief Operating Officer at Frieden Global Technologies Limited, a company with 1180 employees, based in Lagos State, Nigeria, Nigeria. AeroLeads shows a matched LinkedIn profile for Emem Akpan.

Emem Akpan previously worked as Head, Branch Operations - Customer Experience at Axa Mansard and Member at Premiabn. Emem Akpan holds B.Eng, Computer Engineering from Covenant University.

Company email context

Email format at Frieden Global Technologies Limited

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Frieden Global Technologies Limited

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Profile bio

About Emem Akpan

I'm genuinely passionate about fostering organizational growth through exceptional customer experiences. Over the years, I've had the privilege of leading teams and working on strategies that have positively impacted both customers and operations. One of the most rewarding aspects of my career has been nurturing high-performance teams and growing service leaders from my teams. I'm particularly delighted that we continuously exceed our customer experience KPIs while significantly boosting productivity, and maintaining our focus on delivering exceptional customer experiences. With expertise in Lean Six Sigma and Business Analysis, I'm constantly exploring innovative ways to drive growth and streamline processes, always with the customer at the forefront of my mind. Let's connect and explore how we can collaborate on this journey of transformation.

Current workplace

Emem Akpan's current company

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Frieden Global Technologies Limited
Frieden Global Technologies Limited
Chief Operating Officer
Nigeria
Website
Employees
1180
AeroLeads page
5 roles

Emem Akpan work experience

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Head, Branch Operations - Customer Experience

Current

Nigeria

I lead a diverse team of customer service associates to consistently achieve service excellence across AXA Mansard's physical touchpoints nationwide, fostering a culture of exceptional service delivery. Leveraging Lean Six Sigma methodologies, I seamlessly integrated Microsoft Power Platform automation, driving a 50% surge in team productivity and.

Jul 2021 - Present

Member

Current
Aug 2023 - Present

Retail Banking Specialist

Nigeria

I worked within the retail banking services group to improve customer experience of the brand at the branch level. I guided diverse teams comprising financial and non-financial services officers through consistent coaching and supervision to achieve zero-fines as a result of regulatory or compliance breaches. Within the branch I championed environmental.

Sep 2014 - Jun 2021

Document Controller And Accounts Analyst

Dsp - Rccg

Port Harcourt

Within my role, I meticulously reconciled the various bank account statements with the accounting records maintained by the organization. These efforts significantly contributed to the organization's fiscal accuracy and heightened accountability, ensuring financial integrity across operations.Furthermore, I demonstrated proficient budget and cash flow.

Apr 2013 - Jun 2014
Team & coworkers

Colleagues at Frieden Global Technologies Limited

Other employees you can reach at axamansard.com. View company contacts for 1180 employees →

2 education records

Emem Akpan education

B.Eng, Computer Engineering

Covenant University

Activities and Societies: PRO Hospitality Service Unit,Project One Million Souls.

Master Of Business Administration - Mba, Hr

Ahmadu Bello University
FAQ

Frequently asked questions about Emem Akpan

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What company does Emem Akpan work for?

Emem Akpan works for Frieden Global Technologies Limited.

What is Emem Akpan's role at Frieden Global Technologies Limited?

Emem Akpan is listed as Chief Operating Officer at Frieden Global Technologies Limited.

Where is Emem Akpan based?

Emem Akpan is based in Lagos State, Nigeria, Nigeria while working with Frieden Global Technologies Limited.

What companies has Emem Akpan worked for?

Emem Akpan has worked for Frieden Global Technologies Limited, Axa Mansard, Premiabn, First Bank Of Nigeria, and Dsp - Rccg.

Who are Emem Akpan's colleagues at Frieden Global Technologies Limited?

Emem Akpan's colleagues at Frieden Global Technologies Limited include Arinze Azike, Dotun Kuye, Joseph Okoroafor, Obumneke Uzoma, and Tola Adepoju.

How can I contact Emem Akpan?

You can use AeroLeads to view verified contact signals for Emem Akpan at Frieden Global Technologies Limited, including work email, phone, and LinkedIn data when available.

What schools did Emem Akpan attend?

Emem Akpan holds B.Eng, Computer Engineering from Covenant University.

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