Emer Mcgrath Email & Phone Number

Sligo, County Sligo, Ireland

Assistant Staff Officer in Housing Department in Sligo County Council.

Sligo, County Sligo, Ireland

Clerical Officer in Community & Economic Development Team in Sligo County Council - working on LEADER Programme and Sligo PPN Team.

Dublin, Leinster, Ireland

Dublin

- Provide a superior claims handling service to nominated clients and assist with administrative support required in the team- Proactively deal with all aspects of client claims from notification through to settlement -Deliver excellent client service in an efficient and friendly manner -provide best in class advice and ensure the client is kept fully Informed of all developments -Support Account Executives/brokers by maintaining excellent relationship with the client and keeping them fully informed of important developments -Training of new staff-Providing technical support to clients who use the Willis Online Portal -Attending client meetings and providing a detailed claims review of all claims and providing a detailed claims experience to the client

Galway

• Processing Motor, Motor Injury & Property Claims• Liaising with claimants and keeping them updated on claim status• Investigation of claims through to settlement• Fraud Champion – point of referral for the motor team which involves detecting and investigating fraud in all areas of the business, particularly Claims.• Ensuring a fair settlement and good customer service for the client• Working in conjunction with HR Manager to provide training for new staff• Dedicated handler for AA Motor claims & Allglass Windscreen Claims

Sligo It

Institute of Technology Sligo Bachelor of Business Studies (Honours Degree) Result 2:1 DegreeCore Modules:Year 4 : Subjects included – Insurance and Risk Management, Investment Portfolio, Corporate Finance, People Management Skills, Strategy 1 & 2, E-business, Research Methods, Year 3 : Subjects included – Financial Management, European Economic Environment, Human Resource Management, Enterprise, Logistics Management, Applied Marketing, Six Month Work Placement Year 2 : Subjects included – Business Law, Computer Application 2, Economics 2, Management, Management Accounting, Marketing Year 1 : Subjects included – Communications, Computer Application 1, Economics 1, Financial Accounting, Mathematics and Statistics, Organisational Behaviour

Ballymote, Co.Sligo

• In charge of operations and management of shop floor• Working in conjunction with HR Manager to provide training for new staff• Trusted with keys for the opening and closing of premises• Trusted with all passwords and codes for the company so as to ensure accurate scanning of products and day to day running of the business• Dealing with customer queries and complaints with a view to resolving them successfully• Constantly working in conjunction with Store Manager to ensure the smooth running of staff rotas and breaks.• Provide the ‘voice-over’ for all Supervalu promotions in store• Provide a friendly and efficient customer service

Management Diploma In Insurance (Mdi) Qualification, Insurance

Cip Qualified, Insurance, Pass

Activities and Societies: I have completed my APA & CIP qualification.

Bachelor'S Degree, • In Charge Of Operations And Management Of Shop Floor • Working In Conjunction With Hr Manager To P, 2:1

Year 4 : Subjects included – Insurance and Risk Management, Investment Portfolio, Corporate Finance, People Management Skills, Strategy 1.