Emer Murphy Email & Phone Number

Omaha, Ne, Us

Member of a private network that connects and supports the most powerful women executives to strengthen their leadership, magnify their influence, and pave the way to bring others with them.

Global

Manage key accounts in North America ensuring strong collaborative relationships, innovative solutions, and organizational practices meet our client needs.

Global

Promote and maintain a culture of operational excellence to provide exceptional payment solutions and experiences for our trusted partners.

• Subject matter expert and thought leadership on payment clearings: Real Time Payments (TCH), Instant Payments (FedNow), Fedwire, SWIFT, and ACH.• Subject matter expert, internally and externally, on enterprise-level payment solutions to enable efficient movement of money. Responsible for understanding key client pain points, business strategies, and payment operations to create compelling strategies for solutions to solve their enterprise-wide business needs.• Support a multi-national… Show more • Subject matter expert and thought leadership on payment clearings: Real Time Payments (TCH), Instant Payments (FedNow), Fedwire, SWIFT, and ACH.• Subject matter expert, internally and externally, on enterprise-level payment solutions to enable efficient movement of money. Responsible for understanding key client pain points, business strategies, and payment operations to create compelling strategies for solutions to solve their enterprise-wide business needs.• Support a multi-national sales team that sells payment processing solutions to financial institutions of all kinds.• Participate in the development & completion of submitted RFI/RFP documents, bid coordination, prospect qualification, discovery and requirements gathering, product demonstrations, technical discussions, and design solution proposals.• Responsible for staying abreast of product roadmap and maintaining ability to effectively communicate roadmap to prospects and clients in support of business opportunities.• Responsible for understanding business and technical problems addressed by the products including key regulations, business drivers, evolving business needs, etc.• Responsible for staying current on payment clearings, competitive analyses, and understanding differentiators between the company and its competitors. Show less

Omaha, Nebraska

• Department manager for ACH & Wire Operations, Treasury Services Support, Treasury Services Product Management, and BankCard Operations across enterprise (NE, IA, MN).• Accountable for all Banking Services Products & Support as they relate to ACH, Wires, Remote Deposit Capture, Mobile Remote Deposit Capture, Lockbox, Positive Pay (ACH & Check), Commercial Deposits, Account Analysis, ATM, Consumer Debit, Consumer Credit, Commercial Credit, and P-Card.

Omaha, Nebraska

• Department manager for ACH & Wire Operations, Treasury Services Support, and Treasury Services Product Management in (NE, IA). • Accountable for all Treasury Services Products & Support as they relate to ACH, Wires, Remote Deposit Capture, Mobile Remote Deposit Capture, Lockbox, Positive Pay (ACH & Check), Commercial Deposits, and Account Analysis.

Omaha, Nebraska

• Accountable as Chief Product Owner (Capability Owner) for all Transaction applications: ACH, Wires, Remote Deposit Capture, Positive Pay, Lockbox, Foreign Exchange, Information Reporting, Letters of Credit, Vault, Fraud, ATM, Network Regulations, and Wallets by expanding and maturing these capabilities for the organization.• Manage a portfolio of complex multi-million-dollar enterprise initiatives that span one or more lines of business and/or multiple inter-dependent… Show more • Accountable as Chief Product Owner (Capability Owner) for all Transaction applications: ACH, Wires, Remote Deposit Capture, Positive Pay, Lockbox, Foreign Exchange, Information Reporting, Letters of Credit, Vault, Fraud, ATM, Network Regulations, and Wallets by expanding and maturing these capabilities for the organization.• Manage a portfolio of complex multi-million-dollar enterprise initiatives that span one or more lines of business and/or multiple inter-dependent departments.• Manage all aspects of multiple related projects to ensure the overall objective is aligned to and directly supports the achievement of defined strategic and operational plans.• Utilize systems and business knowledge to plan and scope inter-related initiatives to help senior-level business stakeholders make informed decisions about which initiatives to prioritize and how to prioritize.• Utilize extensive knowledge of payment industry, association rules, and transactional processes to provide recommendations on maintaining, developing and enhancing innovative advancements.• Utilize the Agile framework as the business subject matter expert; provides vision for what the business wants to build, is empowered and engaged in Planning & Execution, dedicates time to spend with Agile delivery teams, and prioritizes backlog. • Maintains a deep awareness of how the business operation works, its users, the market place, emerging industry trends, and organizational strategy to help key stakeholders explore technology possibilities to more effectively execute on that plan.• Support the implementation of business solutions by building relationships and partnerships with key stakeholders; identifying business needs; determining and carrying out necessary processes and practices; monitoring progress and results; recognizing and capitalizing on improvement opportunities; and adapting to competing demands and organizational shifts.• Manage multiple vendor relationships and contracts. Show less

• Responsible for one web development team and two web Kanban teams totaling 13 people. • Identify and mitigate team risks and impediments on daily basis.• Complete project plans for long term projects.• Monitor the project progress and radiate the information to stake holders. • Created capacity report to remediate significant issues with Dynamic App team's over-capacity of releases which was leading to production errors and BU dissatisfaction.• Identify number of tickets… Show more • Responsible for one web development team and two web Kanban teams totaling 13 people. • Identify and mitigate team risks and impediments on daily basis.• Complete project plans for long term projects.• Monitor the project progress and radiate the information to stake holders. • Created capacity report to remediate significant issues with Dynamic App team's over-capacity of releases which was leading to production errors and BU dissatisfaction.• Identify number of tickets team could work on weekly basis, and update report on weekly basis.• Hold prioritization meetings with BU to identify priority tickets.• Effectively prioritized work in to appropriately sized releases reducing production errors to nearly 0 since its implementation by the Dynamic App team.• Work with Dynamic App team and BU on obtaining feedback on improvements to our current products.• Created and implemented significant process improvements. Show less

• Work on a cross-functional team of Corporate Treasury consultants to translate customer needs and business directions into executable product definitions as well as identify associated costs, savings, and profit margins. • Product Strategy responsibilities include creation of strategic plans, perform economic and market research, competitive analysis, manage product roadmap against internal and external needs, pricing strategy, product marketing, and product communications. • Product… Show more • Work on a cross-functional team of Corporate Treasury consultants to translate customer needs and business directions into executable product definitions as well as identify associated costs, savings, and profit margins. • Product Strategy responsibilities include creation of strategic plans, perform economic and market research, competitive analysis, manage product roadmap against internal and external needs, pricing strategy, product marketing, and product communications. • Product Development responsibilities include coordinating and managing the formulation and implementation of all activities for a specific product or product line from conception to marketplace, provide product documentation and training, serve as technical advisor on matters concerning the designated product and/or product line.• Communicate product requirements and design effectively with technical and non-technical personnel both internally and externally.• Manage multiple vendor relationships and contracts. Show less

Omaha, Ne

Manage the Operational teams of two critical electronic payment products - ACH and Wires (domestic and FX). Streamline process efficienies to ensure high-risk, high volume, and high dollar transactions are sent and received without issue. Process ACH payments for one of the top 13 ACH Originators in the United States. Ensure regulatory and compliance guidelines are met in an ever evolving and complex electronic payment environment.

Omaha, Ne

Primary business product owner for the following: Business Online Portal, Global Banking, and Cash Management software.Work on a cross-functional team to translate customer needs and business directions into product definitions as well as identify associated costs or savings. Participate in the identification and tracking of common user issues and trends; suggest improvements to prevent recurrence. Duties included conducting competitive research, identifying competitive enhancements… Show more Primary business product owner for the following: Business Online Portal, Global Banking, and Cash Management software.Work on a cross-functional team to translate customer needs and business directions into product definitions as well as identify associated costs or savings. Participate in the identification and tracking of common user issues and trends; suggest improvements to prevent recurrence. Duties included conducting competitive research, identifying competitive enhancements, identifying legal or compliance risk, defining application requirements, system implementation, and market launch. Provide effective communication of the product and solution through documentation, demos and presentations. Primary Product Owner for Business Banking website rewrite using Agile development processes. Apply commercial acumen to all business solutions whilst continually driving activities that add value to the business, our customers, and our people. Show less

Washington D.C. Metro Area

Primary point of reference for all sales teams regarding Travelex Global Business Payments products and business solutions - including application requirements, system implementation and configuration. Primary Project Manager for the Financial Institution International payments' platform. Participated with sales in the closing of prospects, identified solutions for complex client's needs, in addition to providing product demo’s, training, and presentations. Project management for new and… Show more Primary point of reference for all sales teams regarding Travelex Global Business Payments products and business solutions - including application requirements, system implementation and configuration. Primary Project Manager for the Financial Institution International payments' platform. Participated with sales in the closing of prospects, identified solutions for complex client's needs, in addition to providing product demo’s, training, and presentations. Project management for new and existing customer implementations. Participated in the UAT of enhancements and bug fixes to systems as required and provided input to test scripts. Communicated effectively with technical and non-technical personnel both internally and externally. Show less

Omaha, Ne

Provide technical assistance to users of our systems in addition to providing scheduled and ad-hoc system training for internal and external customers. Salesforce Administrator and Database manager for tracking, reporting and providing analytics on internal performance and pipeline management. Prepare User Acceptance Testing plans, and coordinate UAT for new releases. Perform Functional testing (QA) for development release to certify that the software is ready for commercial use. Manage… Show more Provide technical assistance to users of our systems in addition to providing scheduled and ad-hoc system training for internal and external customers. Salesforce Administrator and Database manager for tracking, reporting and providing analytics on internal performance and pipeline management. Prepare User Acceptance Testing plans, and coordinate UAT for new releases. Perform Functional testing (QA) for development release to certify that the software is ready for commercial use. Manage, monitor and test Integration Partner (Web Service) functionality and content. Update system documents/manuals as needed. Show less

Omaha, Ne

Coordinate with multiple departments in the North America region as well as globally to provide appropriate resources and forecasts for North American international payments sales team. Manage and customize Salesforce database as a Salesforce Administrator. Create analytical reports for sales teams and mangers.

Omaha, Ne

Project manager for new ePayment clients. Introduce and implement clients to ACH electronic payment platform “ePayment Solutions”. Duties include on-site presentations and training sessions for client. Testing data and aiding in step-by-step client transition to new system.

Masters, International Relations

Related Coursework: Advanced liberal arts education with a concentration in international relations. • Specialized courses: research.

Bachelors, Political Science

Activities and Societies: Freshman Leadership Program. 2001/02 Summer Preview Student Leader. 2002/03 Freshman Seminar Leader. 2002/03.

Bachelors, Political Theory

Activities and Societies: Model UN Participant Related Coursework: Politics in a European educational setting Specialized courses.