Emerald Cowell Email and Phone Number

I founded For Good Digital with a simple mission: to provide budget-friendly digital services tailored for nonprofits and small businesses.

Liquorice is an agency of creatives, strategists and digital experts working together to build smarter brands. In my role as Digital Strategy Director, I provide digital consultation for a broad range of clients. I facilitate digital strategy workshops using a range of service design and digital transformation methodologies. Part of my role is to help manage a team of project managers, designers and developers and contribute to new business development. Recent projects I've managed:— Nike: Supply & Ultra UX initiatives— ACMI: Digital transformation— Craft Victoria: Digital strategy— Alcohol & Drug Foundation: Various digital initiatives— Twinings AU/NZ: Digital and content strategy— AgriFutures: SEO & content strategy— Yooralla: Digital strategy & website development— Moreland City Council: Website re-design and user testing— Kolmeo: Digital strategy and website development— Kingfisher: Digital strategy & website development— Western Health Foundation: Digital strategy

As a Radio Broadcaster at Triple R 102.7fm I produce, panel and host my own show 'Tomorrow Never Knows' every Saturday from 8-10pm. The show started in April 2016.Before having my own program, I had been volunteering at Triple R 102.7fm as a radio broadcaster since January 2014.

Elected by 3RRR's volunteers to represent them on the Board of Directors. My role entails participating in advisory panels, monthly board meetings and facilitating regular volunteer meetings and gatherings. Part of this responsibility is to sit on the Programming Advisory Group where we make collective decisions to grow and continue 3RRR's mission in programming 'to educate, inform and entertain by drawing upon appropriate community resources; to develop a critical approach to contemporary culture.'

Managing the delivery of client projects with a focus in digital and experience-based projects as well as large scale campaigns - a master of building teams, managing workflows, planning and organisation; ensuring projects are always delivered on time and on budget. I'm passionate about applying customer experience methodologies and championing collaboration through design sprint approach to deliver exciting ideas to market.

Some project highlight during in my first two years at The Royals included:Spotify Student Premium Store: Developed a fully-customised ecommerce platform for Spotify students within a 6 week period working with an incredible team within a 6 week period: http://bit.ly/SpotifyStudentStoreNorthern Territory Government - Masterbrand: Developed a new SquizMatrix platform to house the launch of new 'Boundless Possible' masterbrand: https://boundlesspossible.nt.gov.au/Mercedes-Benz Vans - XClass Tough Conversations Hub - management of a content hub development project which housed podcast, video and static content for the launch of the new Mercedes-Benz utes.http://bit.ly/XClassToughConversationsRedZed Lending Solution - ongoing CX strategy support for one of Australia's leading lenders for the self employed. From developing a CRM strategy including completing a RFP and vendor selection process, building a content hub for the self-employed and undergoing a major website redevelopment.

Graduate: Jan 2016 - August 2016Junior Digital Project Manager: August 2016 - July 2017 Types of projects: Website development, social media activations, integrated campaigns. Tech knowledge: Drupal CMS, Wagtail CMS, Trello, Teamweek, Slack, Bugherd, Omniplan, BCC, Socialbakers, Hootsuite, Photoshop, InDesign & Sketch. Clients: Department of Prime Minister & Cabinet, Queensland Government, The Salvation Army, Latitude Financial Services, Chadstone Shopping Centre, Jemena. Awards:CANNES LIONS - BRONZE - Outdoor - Ambient Experiential & Immersive Digital - Tailor Made StoreAWARD - GOLD - Environmental Design - Tailor Made StoreONE SHOW - SILVER - Direct Marketing – Ambient – Live Events - Tailor Made StoreD&AD - WOOD - Spatial & Experiential – Experiential Design - Tailor Made Store ADFEST - SILVER - Outdoor, Ambient Large Scale - Tailor Made StoreNEW YORK FESTIVALS - THIRD PRIZE - Design, Use of Environmental Design - Tailor Made Store

In this three month contract I assisted with the website redevelopment of the University of Melbourne's Melbourne Law School. Part of my role entailed liaising with internal and external cliental, using SquizMatrix CMS and Advance database management system, implementing HTML to format web pages, and general administration.

As a freelance marketing coordinator for inSync design, a contemporary Melbourne jeweller, I managed all digital media platforms including Facebook, Twitter, Instagram and Pinterest, assisted with monitoring the website and ecommerce sales, writing press releases and researching any potential media opportunities. I was in charge of running a digital marketing which aimed to increase InSync Design's online presence through SEO operations such as keywords and Facebook advertising.

Assisting with the organisation and set up of the HeroBabes film event at the Triple R performance space. As well as learning the necessary skills to become the projectionist for the day of the event.

Managing a team of copy writers and database assistants. This role involved making executive decisions on the participant's communication journey throughout the 2015 Live Below the Line campaign. Working alongside the Creative Director to contribute to the social media and branding strategy.

In this role I established and coordinated the Arthouse Direct Instagram page and monitored the current Facebook page. I completed CMS data operations, and made website updates regularly.I was responsible for managing the store once a week. This included opening and closing the store, being trusted with the safe and till, serving customers and using Excel spreadsheet reporting.

Managing a team of volunteers, supervising venues and providing customer service for patrons of the festival.