Gerenciamento de contratos com fornecedores de infraestrutura de TI, garantindo o cumprimento dos termos contratuais e a entrega de serviços dentro dos padrões de qualidade estabelecidos.Coordenação eficaz de projetos de infraestrutura, incluindo implementações de novas tecnologias e expansões de capacidade, resultando em melhorias significativas na eficiência operacional.Monitoramento contínuo do desempenho dos serviços de infraestrutura de TI, com foco na otimização de recursos e na… Show more Gerenciamento de contratos com fornecedores de infraestrutura de TI, garantindo o cumprimento dos termos contratuais e a entrega de serviços dentro dos padrões de qualidade estabelecidos.Coordenação eficaz de projetos de infraestrutura, incluindo implementações de novas tecnologias e expansões de capacidade, resultando em melhorias significativas na eficiência operacional.Monitoramento contínuo do desempenho dos serviços de infraestrutura de TI, com foco na otimização de recursos e na redução de custos. Show less

Head de infraestrutura de redes de computadores, Telecom e network Sec.Planejamento e Estratégia:Desenvolvo estratégias de rede para atender às necessidades operacionais e de negócios da organização.implementação, configuração, melhorias, segurança e operação:Supervisiono a implementação de novos comutadores e equipamentos de rede, garantindo que sejam configurados de acordo com as melhores práticas de mercado de acordo com o fabricante e normas de segurança e… Show more Head de infraestrutura de redes de computadores, Telecom e network Sec.Planejamento e Estratégia:Desenvolvo estratégias de rede para atender às necessidades operacionais e de negócios da organização.implementação, configuração, melhorias, segurança e operação:Supervisiono a implementação de novos comutadores e equipamentos de rede, garantindo que sejam configurados de acordo com as melhores práticas de mercado de acordo com o fabricante e normas de segurança e desempenho.Manutenção e Suporte:Estabeleço procedimentos de monitoramento proativo para identificar e resolver problemas de rede antes que impactem as operações.Gestão de Equipe:Lidero uma equipe de engenheiros de rede, fornecendo orientação técnica, treinamento e desenvolvimento profissional. Show less

Creation of machines to demo products in a Nutanix virtual environment.Microsoft 365 Cloud access management with CASB, Bitglass.Responsible for the Microsoft 365 backup routine with Barracuda Backup cloud to cloud tool.Responsible for email protection protection with Barracuda e-mail security.Responsible for oppressed infrastructure and Azure and Microsoft 365 cloud.Responsible for presentations of infrastructure and security market solutions.Responsible for… Show more Creation of machines to demo products in a Nutanix virtual environment.Microsoft 365 Cloud access management with CASB, Bitglass.Responsible for the Microsoft 365 backup routine with Barracuda Backup cloud to cloud tool.Responsible for email protection protection with Barracuda e-mail security.Responsible for oppressed infrastructure and Azure and Microsoft 365 cloud.Responsible for presentations of infrastructure and security market solutions.Responsible for configuration and proof of concept (POC) for the company's products.Technical support for the reseller channels registered in our company.Creation of FRP for the company's products to present proposals.Creation of budgets for the presentation of commercial proposals. Show less

Responsible for IT services for clients.Coordinator of oppressed Infrastructure services and cloud on clientsConsultancy for choosing products and solutions for companies and improving the production environment.Optimization, virtualization, cloud, business continuity and fault tolerance projects.Expertise in the planning, scoping, budgeting, technical management, documentation and implementation of IT projects.2018 In 2018, I participated in the Delta Force EUC Vmware… Show more Responsible for IT services for clients.Coordinator of oppressed Infrastructure services and cloud on clientsConsultancy for choosing products and solutions for companies and improving the production environment.Optimization, virtualization, cloud, business continuity and fault tolerance projects.Expertise in the planning, scoping, budgeting, technical management, documentation and implementation of IT projects.2018 In 2018, I participated in the Delta Force EUC Vmware project, (Worksapce ONE) also acting as pre and after sales in projects.In 2016, we worked at Vennecy as a Service Desk leader, coordinating our support team for users and client programs, meeting the demands of datacenter calls and physical or virtual servers, as well as critical environments, helping the team in more solutions and proposing new solutions for customers.Activity control with ITIL certified tools for incident and SLA control, as well as customer-specific tools.In 2015, he worked as an infrastructure analyst at Alere SA, managing AWS services for IT and Windows Servers and Oracle Linux, oppressed Microsoft and Linux servers.Infrastructure, AD, DNS, DHCP, GPO, corporate tools (SysAdis, ServiceNow) Opening calls at TI Global USA.Exchange Server 2007 migration projects for 2010 with more than 1000 mailboxes.Migration projects from Exchange Server 2010 to Office 365. Show less

Responsible for ERP supportResponsible for electronic invoice supportMc McAfee Antivirus Management and Installation supportIncident management with ARANDA SoftwareSLA control of incidents in the support team.Execution of backup routines with Symantec Backup Exec 11d for Windows Server.Active Directory Windows Server 2003/2008.Virtualization of VMWARE machines.Monitoring of WAN, MPLS and VPN Links.Management, configuration and support of CITRIX (application… Show more Responsible for ERP supportResponsible for electronic invoice supportMc McAfee Antivirus Management and Installation supportIncident management with ARANDA SoftwareSLA control of incidents in the support team.Execution of backup routines with Symantec Backup Exec 11d for Windows Server.Active Directory Windows Server 2003/2008.Virtualization of VMWARE machines.Monitoring of WAN, MPLS and VPN Links.Management, configuration and support of CITRIX (application virtualization).Responsible for the activities of the technical support team, weekly control of entry times, departure as the team's focal point for alignments.Control and monitoring of SLA service times, elaboration / extraction of integrated systems / corporate reports for Management Book, control of backlogs. Show less

Support to the students of the Faculty and College and Administrative University.Microsoft Windows 2003 servers, user permission and configuration.Machine formatting and configuration of corporate applications.Opening and follow up of calls.IP Telephony Siemens PABX IP and Analog.