Emerson Smith

Emerson Smith Email and Phone Number

🌟 Helping businesses thrive with The 1 Social CRM solutions 🌟 Global Expansion Leader @The1Social | πŸ”” Follow for SaaS, Startup and Brand Community Building insights | Lecturer @UCL | Angel Investor @ The 1 Social
Emerson Smith's Location
Houston, Texas, United States, United States
About Emerson Smith

πŸ””πŸ”” Hit follow for weekly updates on SaaS, startup and brand community building resources, that enable business to trip operating costs and improve their bottom line. #community #newbusiness #retention #onboarding #ai #crm #startups πŸš€ Currently building The 1 Social in North America. Part of the landing team in charge of driving international expansion. Leading Sales Engineering and Operations. πŸ‡¨πŸ‡¦πŸ‡ΊπŸ‡ΈπŸ‡²πŸ‡½πŸ§  Mentor to startups on sales operations & strategy, CRM technology, and international growth.πŸ‡¨πŸ‡¦β›°οΈ About me: Canadian living in the Miami, 3 time iron man finalist, coffee fan & protein addict.

Emerson Smith's Current Company Details
The 1 Social

The 1 Social

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🌟 Helping businesses thrive with The 1 Social CRM solutions 🌟 Global Expansion Leader @The1Social | πŸ”” Follow for SaaS, Startup and Brand Community Building insights | Lecturer @UCL | Angel Investor
Emerson Smith Work Experience Details
  • The 1 Social
    Growth Partner, Saas, Brands & Start Ups
    The 1 Social Apr 2020 - Present
    Miami, Florida, United States
    πŸš€ The 1 Social is a startup helping business drive more quantifiable, measurable and ultimately monetizable interactions with their customers & stakeholders. We help companies generate more revenue from their existing assets.➑️ Learn more about The 1 Social and get in touch today! For more information, visit www.the1social.com or reach out to me on LinkedIn.Responsibilities:- Create innovative Enterprise Social Networking solutions for Fortune 500 brands and 100+ Nasdaq traded Start ups. - Proactively engage in strategic dialogues with key stakeholders to understand their pain points and challenges.- Collaborate with cross-functional teams to develop and present customized The 1 Social CRM solutions that solve those pain points.- Advise, coach and onboard subsidiaries of Fortune 500 companies- identify Start ups at growth stage and offer consultative solutions that scale their GTM efforts at least 3 - 5X- Continuously provide post-implementation support to ensure client satisfaction and maximize ROI.
  • Salesforce
    Senior Solution Engineer, Enterprise Business Unit (Ebu)
    Salesforce Jun 2018 - Mar 2020
    London Area, United Kingdom
    - Brand advocate of the SalesForce Einstein AI and SalesFoce Chatter Enterprise Social Networking Software products across UK&IΒ - International Community Building Events Speaker 500+ audiencesΒ - Helped customers like NBC Universal to enable their Sales & Marketing teams improving lead sales sales cycle by 90+ days and increasing average deal size by 18%- Enables customers like Signapore’s Changi Airport to improve their average Customer Service ticket resolution time by a 80%+ while decreasing overall Customer Service costs by 15%- Pro-bono project participant in the context of Salesforce's volunteering program
  • Salesforce
    Solution Engineer, Enterprise Business Unit (Ebu)
    Salesforce May 2017 - Jun 2018
    London Area, United Kingdom
    - Overcoming technical objections by delivering argumentative product demos to relevant decision makers.- Closed $10m in business across 80+ deals- Driven technical conversations discussing architectures, capabilities and integration- Supported coaching and recruiting of solution engineers in the UK
  • Salesforce
    Solutions Engineer, Pre - Sales, Enterprise Business Unit (Ebu)
    Salesforce Apr 2016 - May 2017
    London Area, United Kingdom
    - Successfully generated leads and nurtured client relationships, resulting in a 11% growth in sales across the overall team portfolio.- Conducted market research to identify emerging opportunities and trends in the CRM software industry.- Collaborated with the Product teams to develop effective marketing strategies
  • Salesforce
    Eis Partnerships Manager
    Salesforce Jan 2014 - Feb 2016
    Paris, France
    - Geospatial Technology Solutions: In-depth geo-spatial information system capabilities to implement and integrate geo-spatial technology with other business systems- Product Lifecycle Management (PLM) Solutions: PLM Business Consulting, PLM Product Implementation and PLM Support.- Plant Solutions and Services: Process Plant Engineering, Digital Manufacturing Solutions, Manufacturing Execution & Intelligence (MEI & MOM), Control Systems Solutions, Sourcing Solutions and Integrated Asset Management
  • Salesforce
    Eis Pre Sales Manager
    Salesforce Feb 2013 - Jan 2014
    Paris, France
    New Product Development (NPD) Solutions: Product Design, Product Engineering and Product Manufacturing with a focus on Mechanical Design, Telematics & Embedded Systems (on-board & off-board) and Engineering Automation
  • Ptc
    Arena Saas Solutions Executive
    Ptc Nov 2012 - Dec 2013
    Paris, France
    Responsible for the Arena PLM and QMS business
  • Ptc
    Arena Saas Plm Technical Sales
    Ptc Sep 2011 - Nov 2012
    Paris, France
    Responsible for Developing and Growing PTC's Cloud Services Line of Business in Europe.Sold (Value prop, cloud leverage, estimate, ROI) and expertise (legal, security) in front of customers and participated to optimize PTC Cloud offering.
  • 4Cs
    Product Line Manager
    4Cs Jun 2010 - Sep 2011
    East Moline, Illinois, United States
    Enabled Manufacturers like AGCO, Kawasaki, GMAC and Daimler Trucks as well as their service partners to optimize all service processes to improve customer loyalty and service profitability. Product lines under management:iWarranty - Warranty lifecycle management iSupport - Technical Product Support iParts - Service Parts Management iService - Service Process management iOwn - Customer Service Portal
  • 4Cs
    Assistant Product Line Manager
    4Cs Dec 2007 - Jun 2010
    East Moline, Illinois, United States

Emerson Smith Education Details

Frequently Asked Questions about Emerson Smith

What company does Emerson Smith work for?

Emerson Smith works for The 1 Social

What is Emerson Smith's role at the current company?

Emerson Smith's current role is 🌟 Helping businesses thrive with The 1 Social CRM solutions 🌟 Global Expansion Leader @The1Social | πŸ”” Follow for SaaS, Startup and Brand Community Building insights | Lecturer @UCL | Angel Investor.

What schools did Emerson Smith attend?

Emerson Smith attended King's College London, Western Illinois University.

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