Marc Emery Lienard Email & Phone Number

Morocco

Director Strategy & Dev. North Africa – Marrakech Insiders➢ 146% increase of the occupancy rate over 2022➢ 5* strategies➢ Developping pricing stragies (reach the +20% with keeping the groth of reservation)➢ Best sales recorded: March to December 2022 (excl. Oct.)➢ Lobbying with the Ministries of Tourism and Transport

Marrakesh-Safi, Maroc

Vintage motorbike excursion through Morocco. Out of beaten path, away from tourists itineraries, through the Atlas, the desert and kasbaghs regions.

Morocco

➢Develop and implement commercial strategies to accelerate growth;➢Conduct market research and analysis to create detailed business plans on commercial opportunities (expansion, business development etc.); the requirements of existing customers to ensure their needs are being met;➢Act to acquire new customers and manage client relationships (new and existing);➢Collaborate with and coordinate diverse teams (marketing, sales, customer service etc.);➢Build and maintain profitable partnerships with key stakeholders;➢Monitor performance of commercial activities using key metrics and prepare reports;➢Assist in setting financial targets and budget development and monitoring;

Marrakech Prefecture, Morocco

General Manager - Terre des Etoiles – Marrakech, MOROCCO➢ Development of the American market, on events(package $55'000.- 48 pax all inc. 1night)➢ Establishment of self-sufficiency of the site (electricity, water, vegetable garden/orchard)➢ Communication, on-site content creation + fun program➢ Responsible for all aspects of operations at the hotel, to day-to-day staff management and guests.➢ Provide leadership and strategic planning to all departments in support of the service quality, maximized operations and guest satisfaction.

Brussels Area, Belgium

➢ Creation of an innovative project about smart gardens, balconies and terrasses of companies such as hotels or industries that willing to a greener touch for their image & communication.➢ The spirit of "Smart Plants" is to expose a selection of herbs, flowers, vegetables, that are not only pleasing, they are essentially "SMART":=>They will be melliferous (honey - producing)=>They will be productive (fruits or vegetables)=>They will have a positive carbon impact (can absorb some heavy metal in the ground and/or have a significant higher rate of fixing carbon in the air)Smart Plants also propose the adoption of bee heaves and propose companies to make their own honey.

Bruxelles, Vilvoorde Campanile

3* Business Hotel of 85 rooms (3 stars hotel) with its old fashioned bar/restaurant.-Direct, oversee, and manage daily operations for Louvre Hôtels.-Uphold and enforce company policies and procedures and implement new processes.-Suggest changes to operating standards in order to improve the efficiency of work.-Set departmental goals and create plans of action for achieving them.-Help foster a positive working environment for all workers and check in regularly to ensure employee satisfaction.-Maintain an efficient, organized workspace that encourages productivity at all times-Complete daily operational tasks in a timely manner.-Perform general office duties as needed (sending/answering emails, phone calls, filing/electronically inputting forms, etc.).-Build and maintain positive client and customer relationships.-Set-up and attend company meetings as required.-Train new hires in company processes and procedures.-Organize and distribute schedules and assignments.-Assist with budget creation

Brussels Area, Belgium

Paris 8Ème

Service at the Bar Galerie:- Brasserie and fine dining service- Team spirit and service quality optimization- Bar training and improvement of Wine knowledge- Stewarding training

Sarthe Region, France

Pre-opening of a hospitality property:- Co-supervision of land and building renovations- Coordination of communication projects to regional market & advertise the rebranding of the property.- Events organization & planning: inaugural party (150 guests)

Shanghai City, China

Food & Beverage department: cross-training- Restaurant Assistant Manager / Management duties- Food & Beverage promotion activities- HACCP training

Xi'An, China

Food & Beverage department: cross-training- Restaurant Assistant Manager / Management duties- Food promotion activities- Guest Relation Program, organizing theme parties and events