Emery Nielson Email & Phone Number

Provo, Utah, United States

▪ Cared for children (infant to 10 years old) during playtime, meals, singing and reading time.▪ Maintained up-to-date training and applied safety and childcare procedures for 7 facilities.▪ Collaborated with staff to ensure safety and well-being of the children in each class.

▪ Increased traffic and visibility to businesses by collaborating with clients on audience outreach.▪ Created web/social media content for various clients while prioritizing accessibility.▪ Utilized prevalent computer technologies, including CMS tools and design softwares.▪ Corresponded with clients in person and via email to guarantee satisfaction.

Assisted patrons daily to find resources using Integrated Library Systems.▪ Improved overall accessibility by digitizing legal briefs (8 boxes), books, and other materialsmanually into Excel and with flatbed and feed scanners.▪ Trained, interviewed, and supervised coworkers to ensure quality of service and achievedepartment goals.▪ Mediated in complaints between patrons and reconciled conflicts among student workers.

Provo, Utah Area

Corvallis, Oregon Area

Wrote and edited 10 sales training documents for company of over 5000 employees.▪ Developed email strategy with sales team and increased outreach responses by 400%.▪ Improved sales outreach with 50 to 100 phone and email contacts per day to potential clients.▪ Sorted ~500 company flyers per week and decreased completion time by 50%.