Emese Santini Email & Phone Number

Budapest, Hungary

‣ Manage, coordinate and monitor the end-to-end international transferee population in the defined geographies, acting as project manager and main point of contact for all queries‣ Responsible for the preparation and update of the Assignee Compensation Report, including the yearly compensation review (bonus, merit increase)‣ Actively manage the relationship with a wide range of stakeholders (Mobility Reward Partners, Business Partners, service providers, legal representatives, local and global PTB and Finance teams)‣ Execute the day-to-day activities by delivering on performance metrics and KPIs according to the agreed service level in the Mobility field, and in compliance with the relevant Roche standards, procedures and legal constraints‣ Drive continuous improvement proactively making proposals in relation to development of processes

Budapest, Hungary

Portsmouth, United Kingdom

‣ Subject Matter Expert in UK Immigration reporting related queries, single point of contact for GBS, HR teams and the immigration services provider‣ Manipulate and analyze regular standard (weekly and monthly) reports to ensure immigration compliance and individual case progression‣ Lead remote project team for streamlining and automatizing weekly and monthly reports. Prepare step-by-step documentation, educate and coach project team‣ Ensure Business Traveler compliance and tracking. Liaise with Global Mobility teams and immigration service provider to ensure immigration and tax compliance for each traveler. Prevent and escalate non-compliant travel attempts‣ Reporting activities related to IBM sponsored workers on the Home Office Sponsorship Management System (UK Border Agency - SMS tool)

Stockholm, Sweden

‣ Responsible for project managing all activities related to Tenders including following local legislation, preparing and submitting documents, coordinating activities with the Project Team and other departments, reporting on tender progress‣ Track all Tender related activities in Salesforce, including post-tender tasks such as control, management and archiving of public tender contracts‣ Ensure that tender prices are correct and up-to-date in the ERP pricing system (JBA), provide inputs and updates to the Customers` e-Commerce catalogue

Budapest, Hungary

‣ Team Coordinator (15 team members): support SLA reporting, newcomer education, knowledge base improvement and recruitment. Coordinate daily team operations, lead and participate in projects regarding knowledge management, process stabilization and centralization. Proactively seek for process gaps and support process improvement‣ Coordinate Mobility processes for Norway outbound International Assignees. Investigate and resolve complex queries, prevent and handle escalations, ensure high level of customer satisfaction, support internal and external business controls processes (SOX test, Compliance test, audit)‣ Liaise with managers, the global mobility team, service providers and the authorities. Ensure that all legal requirements are fulfilled (work permit, social security coverage)‣ Create and maintain purchase orders, verify invoices, liaise with procurement and finance to ensure timely payment and correct cost booking. Track and collect assignment related debts‣ Participate in the Country Focal Point Transition project to implement service delivery in the Budapest ISSC. Perform due diligence, onsite and remote knowledge transfer and hyper care support with the countries in scope (Czech Republic, Poland, Sweden). Responsible for the completion of all process and transition documentation

Budapest, Hungary

‣ Resolve HR and business expense reimbursement related queries via email and phone. Handle complex queries, take ownership for problem resolution as case manager and support HR related processes and cycles in compensation, benefits and workforce management‣ Communicate effectively to customers on HR/Expense tools and usability, on country specific policy and processes, provide education if required‣ Ensure that SLAs meet the target and achieve the highest level of customer satisfaction. Log and track enquiries through to resolution using workplace processes and guidelines. Work as a member of a team to minimize customer wait times, maximize customer satisfaction and response accuracy

Budapest, Hungary

Responsible for advanced and intermediate language tuition and performance evaluation on-site for one of Berlitz’s leading multinational client in the Oil&Energy sector. Create all study plans and material designed specifically for adult education, concentrating on the field of active business language usage.

Master'S Degree, Scandinavian Languages, Literatures, And Linguistics

Norwegian Language And Literature

SIU Research Scholarship

Media Studies