Emily Gorman Email and Phone Number

• Lead office philanthropy business resource group, engaging community leaders, planning and promoting volunteer events, and liaising with national leaders• Acted as content lead for a knowledge management system implementation within an international client, auditing existing HR policies, developing content migration strategy, designing ongoing governance framework, and managing team of knowledge article writers• Redesigned HR function at a healthcare organization, developing future-state service delivery model and crafting change management communications strategy to promote buy-in• Project managed open enrollment communications for pharmaceutical client, managing timeline, internal resources, and client communication• Designed compensation structures and initiatives for retail client, translating corporate objectives into pay strategies, socializing projects, and calculating pay adjustments while solving for potential inequities and compression

• Worked on a variety of client projects across over 7 industries, focusing primarily in HRTransformation and Communications, and tailoring solutions to clients' specific needs• Redesigned the HR function at a public services organization, leveraging current state data and stakeholder interview insights to develop a future-state service delivery and governancemodel, as well as draft 60 role profiles for the new organization• Supported the implementation of a knowledge management solution at a healthcare client,auditing existing HR policies, developing a strategy to migrate content to the new platform, designing an ongoing governance framework, and drafting 125 knowledge articles• Project managed development of intellectual capital tool that gauges HR effectiveness, developing a clear methodology, communicating objectives to team, and reviewing work to ensure accuracy

• Partnered with Detroit Public Schools to improve district culture, interviewing 86stakeholders and presenting strengths and opportunities to system leaders, which led to across-district dialogue that generated creative solutions from within the system• Research Positive Organizational Scholarship with Management & Organizations PHDstudent Ashley Hardin, coding surveys focused on compassion in workplace

• Tutored University students in writing, guiding them through brainstorming and revisionprocesses with a 100% satisfaction rate according to client exit surveys• Researched peer consulting theory through literature reviews and observations in the writingcenter, producing original work on topics including the experiences of first generationcollege students in writing courses• Attended weekly staff meetings and other professional development programs to improveown writing and tutoring skills, leading to new strategies that aid future consultations

• Collaborated with team of 5 students to collect and synthesize data about studententertainment preferences, presenting marketing recommendations to Michigan Theaterthat aim to grow student segment and increase organization's market share• Coordinated team meetings and delegated tasks, ensuring optimal efficiency and positiveteam dynamics

• Taught University students strategies to target key issues on campus and devisesolutions, guiding them from creating vision statements to executing and reflectingon experiments• Strategized ways to improve leadership workshops weekly with department heads,resulting in a more effective and well‑rounded program

• Collaborated with fellow employees to optimize customer service and sales throughcreating new strategies and product displays, increasing daily profits• Informed customers about companyʹs products, offering effective planting advice toimprove customer satisfaction and retention• Trained new cashiers, familiarizing them with company values and technology tomaximize employee potential and create a more efficient workplace