Elizabeth Harkness Email & Phone Number

Stuttgart, BW, DE

Esslingen, Baden-Württemberg, Germany

• CRM Product Owner – Business
• Business Lead for the agile BizDevOps Team, working closely with the countries and IT to collect new requirements and implement in the SAP C4C softwareGlobal Process Owner – Opportunity Management
• Global governance function for opportunity management, focusing on all aspects of the process in the local companies, including process roll-out and process improvement
• Creates the tools and environment for successful change management and sustainable… Show more CRM Product Owner – Business
• Creates the tools and environment for successful change management and sustainable change in the sales engineers’ way of working to increase the probability of winning opportunities with customers and increasing.
• Designed and conducted project to develop a recommendation for the Sales Board on how to position the DPCs for success in the future Show less

Esslingen a.N., Germany

• Global Process Owner for Opportunity Management
• Design, implement, and lead continuous improvement of the use of Opportunity Management in Festo to increase global business cooperation and efficienciesSAP C4C Project Team Business Role Out Lead (2019 - 2020)
• Manage and coordinate the tool roll-out to Festo companies worldwideSAP C4C Project Team Business Process Expert (2017 - 2020)
• Manage and coordinate requirements for C4C; work with country experts to implement… Show more Global Process Owner for Opportunity Management
• Manage and coordinate requirements for C4C; work with country experts to implement global sales processes in C4C; design new processes needed to take full advantage of C4C capabilitiesGlobal Process Expert for Sales.
• Design and implement global sales processes including Opportunity Management, Yearly Portfolio Planning, and Performance Management; develop and conduct training for country process experts

Hauppauge, NY

• Manager for Sales Excellence Strategic Projects for Region Americas:
• Leads team that works with regional country executive sales managers and process experts to increase efficiency and effectiveness in sales, sales training, and related topics; sales per sales engineer increased by more.
• Formulated data-based decision making metrics and structured coaching techniques to encourage positive behavior change in sales employees
• Designed and implemented coaching… Show more Manager for Sales Excellence Strategic Projects for Region Americas:
• Designed and implemented coaching dashboard that was then automated and taken global by corporate headquartersRegion Americas Implementation Lead for Festo Sales Operating Model:
• Leads regional change in implementing global sales operating model, including the new customer segmentation scheme

Hauppauge, NY

• Design and implement sales excellence programs for Festo Companies in the Festo Americas (United States, Canada, Mexico, Brazil, Argentina, Columbia, Chile, Peru, Venezuela) to improve sales force and increase overall.
• Assist Festo Americas companies and business units with data analysis to inform strategic decisions.
• Work with Festo HQ on global sales operation initiatives.

Greater New York City Area

• Mentor and coach to Columbia and Cornell MBA and executive MBA students in statistics, economics, accounting, marketing, linear programming, and operations courses.
• Highly referred by both students and professors with a retention rate over 95%.

Hartford, Connecticut Area

• Developed technology identification and licensing decision process to leverage existing technologies through licensing for use outside of UTC’s core businesses.
• Analyzed complex data sets and assessed competitive landscape and market dynamics uncovering more than $500 Million in market potential.
• Created and quantified value propositions for targeted technologies, allowing senior management to open dialogue with prospective partners.

Reston, Virginia

• Managed project operations and logistics for multinational teams before and during six-week campaigns in Kazakhstan, leading to seven successful satellite launches.
• Developed and implemented new processes for staffing logistics, action item and verification tracking, streamlining the new employee transition process; team performance improved by 25%.
• Maintained relationships with client senior executives and ensured overall client satisfaction, leading to more than $300 Million in… Show more
• Maintained relationships with client senior executives and ensured overall client satisfaction, leading to more than $300 Million in future business contracts.
• Exceeded annual targets each year and awarded “Above Target” ratings on all performance appraisals; recognized with top-band compensation increases annually. Show less

Braunschweig Area, Germany

Student Intern focusing on aerodynamic design for unconventional fuselage designs.

Mba, Business Administration And Management, General

Activities and Societies: Sports Business Association, Columbia Women in Business, Harlem Tutors Program, Teaching Assistant and Tutor.

Bsaae, Aeronuatics And Astronutics, Emphasis In Dynamics And Controls And Propulsion

Activities and Societies: Purdue University Crew Club, SWE, AIAA, Purdue Fall Space Day

Aeronautics/Aerodynamic Design

Activities and Societies: Braunschweig Rowing Club Work and Study Abroad January - July 2007 All classes and exams were conducted in German.