10+ years of Call Center / Customer Service Management experience. The advertisement for Customer Service Management with your company sparked my interest. When reviewing the position requirements and your organization's website, I was excited to find that my qualifications and personal strengths align with your needs and mission.I honestly believe that this job is what I was meant to do. It's the perfect match for my skills, experience and interests.My attached resume shows the highlights from my years of professional experience. I bring a comprehensive set of skills that I believe will be valuable to your company. In my Call Center / Customer Service Management role, I honed my abilities in Skill-Set Management and Performance Guarantees, providing a firm foundation for the Customer Service Management position. My motivation, people-centric nature, and compassion have afforded me excellent communication skills. I am excited to contribute my talents and proficiency in team-building toward your team efforts. As an engaging communicator my focus on building strong professional relationships has been a beneficial asset throughout my career.My previous experience working as Call Center Supervisor for HMSA, gave me years of experience in managing a large team. I have an excellent track record of meeting company performance guarantees. My experience in using Salesforce, Cisco, Microsoft, Excel, PowerPoint, SharePoint etc. make me a great addition to your team. Please review my enclosed resume for a more in-depth illustration of my work history and accomplishments. I would appreciate the opportunity to interview at your earliest convenience. I'm eager to discuss how my personality and background fit the Customer Service Management role.