• Participation in design, development, implementation of various solutions as a systems analyst: tariff plans, digital services, Internet packages, campaigns, money transfers• Participation in design, development and implementation of the Personal Account web portal based on microservice architecture.• Cutting a monolithic MNP (Mobile Number Porting) web application into microservices • Refactoring and optimization of critical applications with high load (~5000000 transactionsin a day),integrated with government services money transfer from one number to another. Transfer this service to microservice architecture. • Data collection, business analysis and solution design in the BSS transformation project• Deploy, configure, and maintain high-load, mission-critical business applications• Investigating problems in business applications and creating bug requests, providing solutions to fix service design problems• Automation of elimination alarms, data inconsistencies and customer complaints, provision of developed tools for 2nd line technical support• Enriching troubleshooting knowledge base• Development and implementation of a centralized log management in order to collect application logs• Implementation of the ELK stack and provision of 2nd line support access for more efficient investigation of incidents and problems• Mentoring new team members

• Creating an ICT policy for the enterprise• Creation of project documentation and choice project methodology (MSF for Agile)• Creation of a project team and distribution of duties• Creating a project roadmap and backlog• Collection, analysis and approval of requirements related to business process automation (user stories, flowcharts)• Preparation of specifications for all business products to be developed• Preparation of detailed requirements for software, server infrastructure (SRS)• Planning project phases step by step and breaking down tasks for each sprint• Implementation of Jira in order to provide incident, problem and change management• Purchase, installation and configuration of software and hardware environments (test, staging and production)• Creation Specifications for reporting (DWH and reporting SRS)• Monitoring the development process and creating tests-cases, checklist• Creating testing team and provide test cases and test procedure for them• Analyzing test results and logging errors and inconsistencies in Jira• Organize and oversee the creation of Troubleshooting Guide, Deployment and Rollback Guides• Creation of a software knowledge base (Wiki) and provide its support by the project team• Create a training plan, plan, organize and conduct trainings for users• Organizing and managing technical support and providing the necessary documentation, assigning responsible persons, defining support policies and support procedures• Creation of metrics and software performance monitoring tools for control by the support team• Creating user information policy (critical messages, instructions for correcting errors)• Creating video instructions for end users• Successfully developed and launched 15 insurance modules

• Collection of requirements and their justification for automation of types of insurance: medical, compulsory motor insurance, industrial accident insurance, life insurance, KASKO.• Clarification and analysis of requirements, building business process models, creating user stories.• Agreeing on product specifications based on user stories.• Preparation of technical specifications for application development.• Development, testing and implementation of applications based on technical specifications using microservice architecture:A) Automation of 8 types of insurance (Java, Spring, Rest API, Oracle, SQL, XML, Tomcat):B) Claim settlements for 8 types of insurance (Java, Spring, Rest API, Oracle, SQL, XML, Tomcat)C) Development and full automation of reporting for 8 types of insurance, option to download it into several formats (Java, Spring, Rest API, Oracle, SQL, XML, Tomcat)D) Automation of incident resolution by technical support• Provide technical support to implemented insurance modules