My responsibilities is to build sales by prospecting for new clients and generate income by nurturing existing customer relationships. I am in charge of account service, acting as liaison between “La Fantana” and a select group of clients. If customer have questions, concerns or requests I will relay their needs to the appropriate individual or department within the company and follow up with the customer. Also I am in charge of account records such as order history and forecasting reports.

Responsibilities was to analyze, plan and implement marketing and sales activities and also monitor how target markets respond to marketing efforts. Ultimately, the goal was to increase profit and retain loyal customers.

Responsibilities in this security company, was to present and sell the products and services to current and potential clients, to prepare action plans and schedules, to identify sales prospects, to prepare presentations, proposals and sales contracts and also to coordinate company staff to accomplish the work required to close sales.

Responsibilities in this Casino chain was to study the objectives, promotional policies and needs of organizations to develop public relations strategies that will influence public opinion or promote ideas, products and services and also to establish and maintain cooperative relationships with consumer, employee, and public interest groups.

Responsibilities in this five Stars,422-rooms hotel was to improve knowledge and enhance skills in front desk agent and cashier responsibilities, check-in and check-out procedures, group arrivals procedures, Front Desk Manager duties and responsibilities, guest room assignment and control, walk over procedures, field management, forecasts, scheduling and staffing processes, interviewing techniques, attend management meetings and learn the methodologies in budgeting, accounting and financial planning.

Responsibilities in this five Stars, 422 – rooms hotel included Check-in and Check-out procedures, No Stop Check-out, reservation, rooming list, VIP/Complimentary/House use rooms, No-show procedures, check the invoice of every guest, Credit Check report, cash different currencies, work with credit cards and personal accounts of usual guests, night audit procedures and printing necessary reports for every department of the hotel, knowing the fidelity program (Priority Club).

Responsibilities in this five Stars,422-rooms hotel included check-in and check-out procedures, pick-up and drop-off procedures, assisting guest with lost and found luggage, organizing city tours (on request city guide), sightseeing and round trips outside Bucharest, purchasing theatre, opera or any other event tickets.

Responsibilities in this five Stars, 422 – rooms hotel included welcoming guests, ensure a prompt, accurate and courteous delivery and collection of any luggage, parcels or mail and liaison with Concierge and Reception, ensure correct and secure Storage Procedures.

Responsibilities in this five Stars, 422 – rooms hotel was to assist the maids in cleaning the guest rooms and the open areas inside the hotel.