- Work with clients to understand their needs and objectives- Perform research and analysis to support decision-making- Focused on delivering quality results and driving client success- Assist in planning and managing projects for successful outcomes

- Be Pleasant and Present with every greeting and interaction.- Greet Members as they come into the Club and check them in for their workout.- Greet Potential Members that have appointments or that come into the Club as walk-ins and direct them accordingly.- Properly and efficiently handle incoming calls from Members and Potential Members. This includes answering the phone within three rings and taking messages or booking appointments. - Assist Members on the floor with questions about the FitFix and Cardio machines.- Possess in-depth knowledge regarding Memberships and all Club services and amenities and able to sell these products when opportunities arise.- Assist Members through in-depth knowledge of all our systems to answer Member questions efficiently, resolve Member issues or concerns, make updates to Member information, sell memberships, services, products and amenities, etc.- Handle comments, suggestions and concerns in a courteous and professional manner.- Provide Fit-Fix Starter sessions for new and current Members. - Complete Club runs and cleaning tasks as required to maintain cleanliness standards. - Complete any other tasks required to provide an exceptional experience for Members and guests.- Complete any required Learning and attend all monthly meetings.