- Manage all customer facing content for 7+ clients at a time on E-commerce platforms Amazon & Walmart - SEO optimization for products in multiple categories ranging from beauty, skincare, apparel, pet products, baby products, home goods, and food- Content Creation for SEO rich product copy, high converting graphic image creation, and other Ecommerce customer experience levers- Effective and timely client communication for business operations and growth strategies

- Manage 7+ Seller Central accounts for multiple product- type business from food, apparel, beauty and personal care- Launched beauty and personal care items on Amazon from initial setup - Assist in new product launches with SEO, marketing plans, catalog updates, brand registry and shipment and inventory management. - Coordinate shipments and inventory restock levels, shipment forecasting for a range of product types and need- Effectively Merchandise Amazon pages from Brand Stores, A+ Content and Product Detail Pages for conversion - Create and maintain PPC campaigns and keyword search- Create solutions for operational systems and tasks to maximize Amazon potential - Mirror Amazon marketing activity to Brand activities off Amazon to maintain consistent branding

- Created complete process of day to day operations and integrated the use of airtable systems to manage customer experiences and call volume - Managed daily operations and oversaw two team members-Oversaw daily tasks done by the Customer Relations Team - Assisted in orientation of new team members- Train new team members- Processing prescription requests - liaison between Patients and Physician Offices - Resource info for insurance claims by communicating regularly with Physician Offices- Ensure top customer care for patients across the country by connecting them with local reps- Assist with patient service calls - Coordinate and manage the Monthly Company Newsletter- Developed a system using Airtable to track and manage daily calls for the entire department- Help manage and create print materials needed for marketing and sales

- Utilize excellent customer service skills and sales tactics to offer solutions to clients and grow upon all areas of the company's product offering- Communicate new products/discount programs, process orders, and source special requests- Maintain a prosperous relationship with customers by helping clients problem solve to maximize on budget and productivity- Manage 70 accounts over a 60 mile radius conducting business meetings and follow-up appointments periodically- Collaborate with the other Account Managers and the Sales Specialist Team to exceed expectations for special projects

Managed campaign events entirely for emerging products creating brand awareness oversaw a team of people managing 2-4 events at a time -sales tracking -scheduling -inventoryTrained individuals on marketing strategies & approaches for client branding Assisted HR by Conducting interviews for incoming applicants and on-site observation interviewsFollowed - up on the interview process with candidates & consulted on starting the new position as a mentor.

Created consumer awareness for Clents' products by inspiring the consumer through conversationAttended product events and help with set-upTrain colleagues by demonstrating and relating company values and goalsWorked with HR Team to recruit individuals for upcoming events and marketing positions

Streamlined the company brand on all marketing collateral by updating design aspects and the overall brand imageHandled deposits and updated QuickBooks accordinglyCreated marketing brochures daily for current property listingsManaged listings for properties of in-house Real Estate BrokersManaged Company Social Media

Maintained an optimistic and organic selling behavior that embodies the lifestyle brandingRemained current with market trends and branding goals, thus, translating the ideas to the customerMaintained all types of sales positions and controlled areas of the store to the standards and style of AnthropologieApplied the complexities of the business operations and effective sales initiatives relating to the targeted consumer

Re-developed and managed several social media sitesCreated and implemented branding strategies to the target marketAssisted with the Fall fashion photoshoot, and Summer sales events

Represented the PINK department brand; selling and reinforcing brand image to consumersInspired customers and co-workers through product knowledge, interpersonal skills, and leadershipCreated an exciting shopping experience using positive human relations skills

Represented MiSun Fashion House at tradeshows such as StyleMax and the Gift ShowManaged daily showroom projects using databases to monitor and record sales, orders, and merchandise flowActed as assistant showroom manager taking on all showroom responsibilities as neededDeveloped in-depth understanding of the wholesale environment

Learned effective sales techniques to relate to the target consumer; both parents and childrenExercised time-management in processing merchandise and handling daily store tasks, and managed high-traffic at the registers while maintaining customer satisfactionMaintained an optimistic and positive attitude with every task given