AeroLeads people directory · profile
Emilenne Lopez Garcia Email & Phone Number
Team Success, Customer Service, Process Improvement, BPO
at
OpenTable
LinkedIn matched
✓ Verified July 2026
3 data sources
Profile completeness 86%
Current company
Role
Team Success, Customer Service, Process Improvement, BPO
Location
Mexico City Metropolitan Area, Mexico
Company size
Who is Emilenne Lopez Garcia? Overview
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Quick answer
Emilenne Lopez Garcia is listed as Team Success, Customer Service, Process Improvement, BPO at OpenTable, a with 2093 employees, based in Mexico City Metropolitan Area, Mexico. AeroLeads shows a matched LinkedIn profile for Emilenne Lopez Garcia.
Emilenne Lopez Garcia previously worked as Director, customer support at Hootsuite and Sr. Service Delivery Manager at Ttec. Emilenne Lopez Garcia holds Master'S Degree, Administracion Y Finanzas from Universidad Tecmilenio.
Company email context
Email format at OpenTable
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OpenTable
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Profile bio
About Emilenne Lopez Garcia
Customer service oriented, team integration, analytical skills and organization are my main skills. Creating a customer focus vision is my objective.
Current workplace
Emilenne Lopez Garcia's current company
Company context helps verify the profile and gives searchers a useful next step.
Opentable
6 roles
Emilenne Lopez Garcia work experience
A career timeline built from the work history available for this profile.
Director, Customer Support
Sr. Service Delivery Manager
Reporting to the ED. Responsible for coordinating and leading the operational team locally (Mexico 100+ people) and remotely (USA 250+ people, plus Philippines 150+), with 9 direct and 350 indirect reports. Responsible for the preparation and presentation of QBR and WBR at the internal and external executive level. Manage customer relationship. Proactive resolution of action plans to improve contractual KPIs (CSAT, QA, FCR). Support as SME in projects of launch of global initiatives such as: Human Resources, Compliance, Development and Process improvement.
Jun 2014 - Jun 2022
Service Delivery Manager
Responsible for coordinating and leading the operational team locally (Mexico 70+ people) and remotely (Brazil 40+). IVR changes, invoicing, and automated payments. Coordination of ramp-ups during peak seasons, including remote teams, new LOBs, coordinating functional and support areas throughout the process. Additionally, responsible for giving a creativity leadership workshop for all administrative and operational leaders of the company. Review and support in the preparation of RFP for contract renewal related to the operations area.
Nov 2011 - Jun 2014
Team Lead
Reporting to the Operations Manager. In charge of the relationship with managers from each country in LATAM, generating commitments and seeking alternative solutions for end users based on CSAT and FCR results. Coordination with support areas within the organization.
Jun 2007 - Oct 2011
Sales Coordinator
Loga Servicenter
Reporting to the sales director. Responsible for creating, training and developing a local sales team in the area. Introduce a new product into the market, marketing research, introduction strategies, channel development, customer service.
Jan 2005 - Jun 2006
Team & coworkers
Colleagues at OpenTable
Other employees you can reach at opentable.com. View company contacts for 2093 employees →
AI
Abdlmumn Idrees
Colleague at OpentableIraq
View →
NA
Nor Azuan
Colleague at OpentableJohor Baharu, Johore, Malaysia
View →
SG
Srikanth Guddeti
Colleague at OpentableHyderabad, Telangana, India
View →
JB
João Batista Gouveia
Colleague at OpentableSão José Dos Campos, São Paulo, Brazil
View →
AG
Adriana Garcia Escobar
Colleague at OpentableMexico City, Mexico
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LS
Luca Solazzi
Colleague at OpentableGreater Brescia Metropolitan Area, Italy
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ME
Miresa Eba
Colleague at OpentablePhiladelphia, Pennsylvania, United States
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SF
San Fałiso
Colleague at OpentableSeattle, Washington, United States
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MM
Moise Mohshe
Colleague at OpentableGreater Nantes Metropolitan Area, France
View →
HL
Hi Lol
Colleague at OpentableGreater Melbourne Area, Australia
View →
Abdlmumn Idrees
Colleague at OpentableIraq
View →
NA
Nor Azuan
Colleague at OpentableJohor Baharu, Johore, Malaysia
View →
SG
Srikanth Guddeti
Colleague at OpentableHyderabad, Telangana, India
View →
JB
João Batista Gouveia
Colleague at OpentableSão José Dos Campos, São Paulo, Brazil
View →
AG
Adriana Garcia Escobar
Colleague at OpentableMexico City, Mexico
View →
LS
Luca Solazzi
Colleague at OpentableGreater Brescia Metropolitan Area, Italy
View →
ME
Miresa Eba
Colleague at OpentablePhiladelphia, Pennsylvania, United States
View →
SF
San Fałiso
Colleague at OpentableSeattle, Washington, United States
View →
MM
Moise Mohshe
Colleague at OpentableGreater Nantes Metropolitan Area, France
View →
HL
Hi Lol
Colleague at OpentableGreater Melbourne Area, Australia
View →
2 education records
Emilenne Lopez Garcia education
Master'S Degree, Administracion Y Finanzas
Universidad Tecmilenio
Marketing Degree
Universidad Autónoma De Aguascalientes
FAQ
Frequently asked questions about Emilenne Lopez Garcia
Quick answers generated from the profile data available on this page.
What company does Emilenne Lopez Garcia work for?
Emilenne Lopez Garcia works for OpenTable.
What is Emilenne Lopez Garcia's role at OpenTable?
Emilenne Lopez Garcia is listed as Team Success, Customer Service, Process Improvement, BPO at OpenTable.
Where is Emilenne Lopez Garcia based?
Emilenne Lopez Garcia is based in Mexico City Metropolitan Area, Mexico while working with OpenTable.
What companies has Emilenne Lopez Garcia worked for?
Emilenne Lopez Garcia has worked for Opentable, Hootsuite, Ttec, and Loga Servicenter.
Who are Emilenne Lopez Garcia's colleagues at OpenTable?
Emilenne Lopez Garcia's colleagues at OpenTable include Abdlmumn Idrees, Nor Azuan, Srikanth Guddeti, João Batista Gouveia, and Adriana Garcia Escobar.
How can I contact Emilenne Lopez Garcia?
You can use AeroLeads to view verified contact signals for Emilenne Lopez Garcia at OpenTable, including work email, phone, and LinkedIn data when available.
What schools did Emilenne Lopez Garcia attend?
Emilenne Lopez Garcia holds Master'S Degree, Administracion Y Finanzas from Universidad Tecmilenio.
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