Emil Helander Email & Phone Number

Espoo, Uusimaa, Finland

As the sole IT specialist in Finland for a multinational construction company, I support approximately 170 employees across five regions, each with multiple building sites, while also contributing to Swedish and Norwegian IT operations. I am responsible for end-user support, onboarding and offboarding employees, managing phone plans, and overseeing access rights.Beyond day-to-day support, I take ownership of researching, piloting, and implementing new IT solutions tailored to the… Show more As the sole IT specialist in Finland for a multinational construction company, I support approximately 170 employees across five regions, each with multiple building sites, while also contributing to Swedish and Norwegian IT operations. I am responsible for end-user support, onboarding and offboarding employees, managing phone plans, and overseeing access rights.Beyond day-to-day support, I take ownership of researching, piloting, and implementing new IT solutions tailored to the Finnish department's needs. As a key member of the international IT support team, I bridge global strategies with local execution, ensuring seamless operations across all levels of the business. Show less

Espoo, Uusimaa, Finland

During my four years at Power, I provided IT support to a diverse customer base, developing strong skills in stress management, quick problem-solving, and maintaining efficiency under pressure. This role required me to adapt quickly to a wide range of customer needs, balancing technical expertise with excellent communication and service delivery. It was a formative experience that honed my ability to thrive in fast-paced, high-pressure environments while ensuring customer satisfaction.

Espoo, Uusimaa, Finland

This role marked the beginning of my journey in IT. I focused on digitalizing internal documents to streamline workflows and provided on-site support for internal systems and hardware. Through hands-on experience, I developed a foundation in troubleshooting, system management, and supporting end-users, which set the stage for my career in IT.