Currently serving as the Director of Operations at Panda7 for over three years, I passionately manage the operational, financial, and administrative activities of our innovative company specializing in customized damage insurance solutions. My role also includes overseeing services for employees and brokers, crucial to our commitment to excellence in customer service. My career, with over eight years of experience in the insurance field, showcases deep skills in business development, training, and marketing, honed through key positions.My journey began at MD Vaillancourt INC., where I worked as a Junior Buyer, followed by a significant role as a Manager at Quintessence Jadco construction, and then as a Business Development Coordinator at AquaBlanc Inc. These diverse experiences have enabled me to develop a solid expertise in project management and customer service. At Primaco Ltée, I actively contributed to the creation of innovative commercial strategies, customer growth, and support for brokers, thereby strengthening our market position.A graduate of HEC Montréal, I hold a Certificate in Marketing and am currently pursuing a Specialization Certificate in Organizational Leadership, underscoring my commitment to continuous professional development and the acquisition of advanced management skills.My goal is to establish Panda7 as a leader in the damage insurance sector through tailored and sustainable solutions, focusing on innovation, service quality, and teamwork. My ability to communicate in both English and French at a professional level enables smooth interaction with a diverse clientele and contributes to our expansion into international markets.Recognized for my professionalism, rigor, and strategic approach, I am dedicated to operational excellence and customer satisfaction, driving our growth and future success.