With over eight years of experience in the construction and real estate industry, I am a customer service leader who has earned the LKV and LVV credentials. I currently work as a property manager at Yade. Previously I worked as an Asukaspalveluvastaava at Rakennusliike Lapti Oy, where I managed the customer service process for residential projects, from planning to delivery. I have also worked as a customer service engineer and a customer coordinator at Lehto Group Oyj, where I supported the sales and marketing operations, and coordinated the communication and documentation with customers and stakeholders. My core competencies are customer satisfaction, quality assurance, and problem-solving, which enable me to deliver excellent service, ensure compliance with standards and regulations, and resolve any issues or complaints. My mission is to provide value and convenience to the customers, and to contribute to the success and growth of the company. I am always eager to learn new things and improve my skills. I value teamwork, integrity, and innovation, and I seek to bring diverse perspectives and experiences to the team.