* Conducted a detailed audit of all social media accounts and website of the company.* Created a structured brand kit aimed to generate brand consistency web-wide. * Established a streamlined social media plan.* Increased engagement and customer satisfaction by 20%.

* Curated unique content and resources based on monthly topics for a coaching program of 50+ members.* Onboarded new members through a high retention-driven customer journey. * Maximized community participation by 15%.* Resolved all customer inquiries and complaints via email. Developed streamlined SOPs for the mastermind program.

* Supervised a team of contractors by conducting weekly meetings, and tracking KPI reports.* Assembled an operations system increasing efficiency by 35%. Executed logistics for the launch of programs, events, and marketing campaigns. * Designed landing pages, digital downloads, and graphics for social media.* Wrote compelling blog posts and copy establishing the client as a go-to expert in their industry. * Edited and repurposed content videos for social platforms.

* Taught English lessons to students ages 5-10 in an engaged learning environment.* Nurtured the growth of students' confidence in their English speaking and reading abilities. * Communicated clear feedback to students resulting in a deepened understanding of the language.

* Collaborated on building a podcast from the ground up bringing in 1k+ active listeners.* Performed all pre/post-production tasks: script writing, editing, publishing, and voice-over. * Booked guests for the show and created promotional content. * Formatted online course curriculums within Teachable. Administered email support for coaching students and general inquiries. * Crafted ebooks, digital products, and social media ads.