• Deal with 30 tables of diners and phone orders with excellent customer service.• Open the money counter and double-check card-cash balances.• Train new staff and divide the duties when working with another.

• Implement industry-level data analysis and research, assisted in resolving business issues using analysis software, particularly Excel.• Focus on researching, supplementing and designing the company's management system.• Collaborate with another member presenting the final version of the dashboard, including manager version and users version, to the whole team. This new version is going to be used officially in the company and its customers, clients and partners.• Other tasks: Remove more than 500 trades from and add nearly 100 new clients to the company's claim system; Support recording the company's Christmas video

• Imported customers’ data when check-in and entered tax invoices after check-out for Accounting department.• Appeased 2 international customers who lost their property and worked as a translator liasing with local.• Served welcome drinks and chatted with customers to get their feedbacks.Collaborated with 3 other interns helping a group of 350 customers arrange their luggage and accommodation