- Renseigner, dépanner et conseiller les clients sur l’utilisation des automates d’analyses œnologiques et des réactifs associés.- Installation des analyseurs sur site et formation des utilisateurs.

- Mise en place et maintien d’un système qualité selon la norme ISO 9001 : 2015.- Enregistrement des produits dangereux en accord avec le règlement CPL, et gestion des fiches de données de sécurité.

Translation, Proofreading and Editing of technical and scientific documents related to In Vitro Diagnostics: instructions for use, material safety data sheets, user manuals, technical files, etc.

- Informing and advising customers on the use of automated medical analyses equipment and associated biochemistry reagents, and resolving malfunctions. - Installing analysers on site and user training . - Adaptation of the reagents range to the various Biochemistry analysers on the market.

Purchasing reagents from various suppliers, checking products on receipt and placing them in stock.

- Implementation and maintenance of a quality system in accordance with ISO 9001: 2008 and then according to ISO 13485: 2016. - Training of employees in quality procedures. - Monitoring and updating of the documentary system.

- Translation of reagents instructions for use/safety data sheets and user manuals from English to French. - Interlocutor for the ANSM in terms of reactovigilance as well as during controls: preparation of documents, participation in meetings, implementation and follow-up of the actions to be taken. - Management of products incidents: writing customer information letters (batch recall, corrective action, etc.) and, depending on the case, information with the ANSM, follow-up of letters sent.- Registration of reagents with the ANSM.

Researching contract announcements, writting the entire candidature file as well as the technical offer, preparing samples for testing, monitoring current contracts (price revision, renewal, amendments, etc.).

Management of reagent production: writing procedures, creating and updating labels, entering production orders, releasing batches, placing in stock.

Accueil physique et téléphonique des clients, planification des rendez-vous pour les entretiens des véhicules, saisie et facturation des ordres de réparation, mise à jour de la base de données clients, gestion des sinistres, pointages des factures fournisseurs, gestion des fournitures de bureau, gestion des formations.

Informing and advising customers on the use of automated medical analyses equipment and associated biochemistry reagents, and resolving malfunctions.

Performing microbiology analyses.