Emilie Madden Email & Phone Number

Bremerton, Wa, Us

Lynnwood, Washington, United States

As the Office Assistant at Norwest Kitchen and Remodel, I play a key role in ensuring smooth day-to-day operations and facilitating effective communication across teams. My responsibilities include:-Data Management: Accurately inputting and maintaining essential project and client data in our internal systems to support business efficiency.-File Organization: Overseeing both digital and physical file systems to ensure the orderly storage and easy retrieval of important documents, project files, and client records.-Customer Communication: Acting as the first point of contact for customers, I manage inquiries, provide updates, and ensure a seamless flow of information between clients and our internal team.-Pre-Construction Support: Assisting in pre-construction tasks, including coordinating with team members, gathering relevant documents, and ensuring that necessary preparations are made before project initiation.-Social Media Management: Handling the company's social media presence by creating and curating content, engaging with followers, and promoting our services to enhance brand visibility and reach.

Newport Beach, California, United States

-Managed content calendars, scheduling, and publication across Facebook, Instagram, TikTok, and Email Marketing.-Led social media accounts, increasing follower base by 90% over three years through consistent and engaging content.-Utilized social media analytics tools to track performance and optimize campaigns. -Collaborated with brand ambassadors to expand reach and improve brand credibility. -Coordinated event planning and promotions, resulting in doubled attendance at company events.-Captured high-quality photographs for campaigns, including product photography, lifestyle shots, and event coverage.

Costa Mesa, California

-Assisted in management and content creation for social media accounts including Facebook and Instagram.-Aided in event coordination by efficiently organizing necessary items and materials. -Contributed to annual pet photography project by capturing and editing high-quality dog photographs. -Managed customer appointments and payment processes for daycare, boarding, and grooming services ensuring smooth and efficient operations.

Santa Ana, California

-Drafted initial versions of media content including press releases and advisories.-Managed press lists and monitored client press coverage across broadcast, print, and digital media platforms,-Developed proficiency in media monitoring tools, such as Cision Point, for comprehensive coverage tracking. -Maintained and updated the organization’s media contact database, ensuring accuracy and completeness.

Costa Mesa, California, United States

-Welcomed customers by greeting them and offering them assistance.-Directed customers by escorting them to racks and counters and suggested items.-Advised customers by providing information on products and helped them make selections bu building customer confidence through offering suggestions and opinions. -Maintained store inventories and forecasting customer demand.

Bachelor'S Degree, Public Relations

Activities and Societies: PRSSA

Associate Of Arts - Aa, Communication And Media Studies