Emilija Gregurec Email & Phone Number

Zagreb, Croatia

• Participating in the selection process for a new team member and providing input on candidate assessments• Taking over the onboarding responsibilities for new Support team members• Providing guidance and assistance to other Support team members• Keeping track of KPIs and team performance• Ensuring Support team members are provided with regular feedback and ideas for improvement• Sharing feedback from support team as well as ideas for improving existing processes with Head of Customer Success

Zagreb, Croatia

• Responding to customer queries in a timely and accurate way, mainly via email or chat in French, English and Croatian language• Providing assistance and information to customers working in the field of event management, which can be operational (explaining the functionality of various features of our software) or technical (testing, identifying errors and providing solutions)• Supporting event organizers and registered participants during in-person networking at the event location • Assisting in creating and formatting the content of our online knowledge base• Providing information about clients and their requirements to the management• Identifying recurrent customer issues and escalating them to the relevant team• Collaborating and discussing ongoing tasks and topics within all respective Customer Success related teams

Zagreb, Croatia

• Participating in the execution of conservation and restoration at an appropriate level, with a view to acquiring new know-how• Advancing the knowledge and skills by working alongside experienced professionals (art conservators, restorers, architects and photographers)• Researching, documenting, evaluating, interpreting, planning as well as supervising and conducting work on the material structure by conserving and/or restoring immovable and movable cultural goods of the Republic of Croatia

Zagreb, Croatia

• Planning and implementing teaching lessons according to the educational curriculum and to the grade levels• Researching and developing various teaching methods and materials• Ensuring the students pronounce French words correctly• Preparing and conducting written and oral tests• Organizing fun activities and events• Maintaining reports for future reference

Zagreb, Croatia

• Assisting to the artists and gallery owners during exhibition• Providing visitors with an exhibition tour and any additional needed information in regards to the art pieces• Continuously and accurately updating the gallery's website

Master'S Degree In Art History, With Emphasis On Scholarly Research, Master

Master'S Degree In French Language And Literature, With Emphasis On Teaching, Master

Art History, Criticism And Conservation

Activities and Societies: Erasmus+ Exchange Program

Bachelor'S Degree, Slovak Language And Literature, Bachelor

Bachelor'S Degree, French Language And Literature