Emilio Chavez Email and Phone Number

- Drives retention and growth among our most valuable customers by understanding their business needs and helping them succeed- Identifies business opportunities to upsell services/products to current and new business post- Incident Response.- Maintains a cadence of communicating with customers about their adoption trends, sentiment, and mining opportunities for deeper engagement- Works closely with Insurance adjusters and Business analysts to develop selling streams and revenue opportunities for the company- Provides insights to customers to ensure that they get the most out of the platform with the aim ofhelping grow our customer base- Supports a mentorship culture by encouraging and providing knowledge sharing, counseling, andtraining to internal teams

- Demonstrated comprehensive knowledge of Invisalign/iTero sales strategies for key accounts to accelerate revenue and increase case volume. - Responsible for selling directly to professional business owners (General Dentists), transforming an analog process with clear aligners and innovative digital solutions. - Aided practitioners in growing their business and increasing patient satisfaction, while onboarding new potential accounts within my defined geography. - Working cross functionally with other departments as well as people across my team to reach KPIs. - Demonstrated business acumen through targeting and moving accounts through the growth segments.Demonstrated comprehensive knowledge of Invisalign/iTero sales strategies for key accounts to accelerate revenue and increase case volume. - Responsible for selling directly to professional business owners (General Dentists), transforming an analog process with clear aligners and innovative digital solutions.- Aided practitioners in growing their business and increasing patient satisfaction, while onboarding new potential accounts within my defined geography.- Working cross functionally with other departments as well as people across my team to reach KPIs. - Demonstrated business acumen through targeting and moving accounts through the growth segments.

- An accelerated development program focusing on extensive sales training focusing on a combination of training designed to maximize sales skills, leadership, Align product and industry knowledge, account management, relationship management, and an expansive training on general dentistry and orthodontics. - I worked closely with the sales management team benefiting from their experience, ongoing coaching, assessment, and support. - Worked with accounts from across the country, and was responsible for securing new business and managing existing business accounts connecting virtually to promote Align’s product portfolio and aid in workflow while demonstrating the breadth of the Align Digital Platform.

- Led multi-functional team to continuously improve compliance initiatives, drive cost controlinitiatives, and maintain on-time service delivery.- Processed daily invoices and payments to keep accounting records current.- Reviewed customers' billing questions and provided required documentation to resolveissues.

- Assisted customers during the selection process and helped them to choose the perfectproducts to meet their needs. - Grew customer base by identifying needs to deliver relevant product solutions and promotions that achieve client budgets. - Implemented professional sales presentations to creatively communicate product quality and market comparisons.