Emilio Garcia Navas Email and Phone Number

Co-Founder of LivingBywyd, where we offer Financial, Protection and Real Estate advice and guidance to our clients in Mexico and over the world, based on their risk profile, investment horizon and needs, without any conflict of interest.

- Conducted detailed data analysis to uncover business insights and trends.- Utilized tools like Excel and other data analytics software to process and interpret large datasets.- Assisted in designing and developing business models to enhance operational efficiency and effectiveness.- Collaborated with senior consultants to refine models based on client needs and industry standards.- Participated in client meetings, contributing insights and recommendations based on data analysis and model design.- Assisted in preparing and delivering presentations and reports to clients.

- Contributed to the design and implementation of the transition from Metalsa Operation System (MOS) to the "System of Built-in Quality".- Collaborated with cross-functional teams to ensure smooth integration and alignment with quality standards.- Participated in the compilation and analysis of weekly reports from Metalsa plants worldwide.- Monitored and reviewed Key Performance Indicators (KPIs) to ensure accuracy and adherence to quality metrics.- Provided actionable insights and recommendations for quality improvement based on data analysis.- Worked under the guidance of the Global Quality Leadership Team, gaining exposure to high-level quality management practices.- Participated in team meetings and contributed to global quality initiatives and strategies.

I) Sales Excellence:- Consistently ranked as one of the top performers in the telemarketing program, achieving quarterly and yearly sales targets.- Leveraged persuasive communication and active listening skills to identify and address customer needs effectively.- Demonstrated a deep understanding of SlidePoint's products and services, providing customers with comprehensive information and solutions. II) Customer Relationship Management:- Built and maintained strong relationships with a diverse customer base, earning a reputation for exceptional customer service and trustworthiness.- Conducted follow-up calls to ensure customer satisfaction, resolve issues, and provide additional support as needed.- Responded to inquiries and concerns promptly, fostering long-term customer loyalty.III) Team Collaboration:- Collaborated closely with team members, sharing best practices and contributing to a positive work atmosphere.- Actively participated in team meetings, offering insights and solutions to common challenges and obstacles.